About this survey


Thank you for participating.

This independent study by PatientView looks at the corporate reputation of the pharmaceutical industry (and that of 47 pharmaceutical companies) during 2021—the second year of the Covid-19 pandemic. You are now in the North American version of the study (for Canada and the US).

You will be entitled to a free copy of the full results upon publication (April 2022), if you wish to receive them.
 
Note about the survey format:
  • If you are using a cell phone to answer the questionnaire, the survey is more easily completed when the cell is in LANDSCAPE.
When you finish this survey, your responses will not be registered until you click the “Done” button at the end of the this questionnaire.
If you have any questions about this survey, the email contact is at the end of the survey.

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* Would you like to comment on your answer?

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* b.) In which country is your organization based or headquartered?

(If you are a patient group with international scope, please respond on behalf of the country in which you, as a respondent, reside.)

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* c.) What is the geographic scope of your organization?

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* d.) In the last 12 months, approximately how many patients did your organization actively support and serve?

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* e.) Below is a list of 47 top pharma companies worldwide.

Can you indicate which companies are familiar to your organization, and with which companies has your organization worked or partnered?

Please take the word ‘familiar’ to mean:
“Feeling knowledgeable enough about the company to be able to comment on its activities and products.”

  We are FAMILIAR with this company. We have WORKED or PARTNERED with this company.
AbbVie.
Acorda Therapeutics.
Almirall.
Amgen.
Astellas Pharma.
AstraZeneca.
Bayer.
Biogen.
Boehringer Ingelheim.
Bristol Myers Squibb.
Chiesi Farmaceutici (including Chiesi GRD).
CSL Behring.
Daiichi Sankyo.
Dr. Reddy’s Laboratories.
Eisai.
Eli Lilly (Lilly).
EMD Serono (Merck KGaA; the German Merck).
Ferring.
Gedeon Richter.
Gilead Sciences (including Kite Pharma).
Grifols.
Grünenthal.
GSK.
Horizon Therapeutics.
Ipsen.
Janssen.
LEO Pharma.
Lundbeck.
Menarini.
Merck & Co (the US Merck).
Mylan.
Novartis.
Novo Nordisk.
Octapharma.
Otsuka.
Pierre Fabre Laboratories.
Pfizer.
Roche (known as Genentech in the USA).
Sandoz.
Sanofi.
Servier.
Sun Pharma.
Takeda.
Teva.
UCB.
Vertex Pharmaceuticals.
ViiV Healthcare.

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* f.) If your organization works or partners with pharma companies:
What are the main types of working or partnering relationships your organization has with pharma companies?

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Questions on Corporate Reputation

For the purposes of this survey, please regard the phrase ‘corporate reputation’ to be defined as:

“The extent to which pharmaceutical companies are meeting the expectations of patients and patient groups.”

The survey has 14 main questions

Please skip any question that you cannot answer (or are irrelevant to your organization).

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* FIRST, three questions about ...
the corporate reputation of the pharma industry as a whole


Question 1 of 14.
How does your organization rate the corporate reputation of the following healthcare sectors in 2021?

  Excellent. Good. Fair. Poor. I do not know.
Biotechnology companies.
Generic drug manufacturers.
Health insurers (for-profit).
Health insurers (not-for-profit).
Medical-device companies.
Pharmaceutical companies (multinational).
Pharmacy Benefit Managers (PBMs)—if relevant in your country.
Private-sector healthcare services.
Retail pharmacists.

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* Question 2 of 14.
How “good” or “bad” do you think the pharmaceutical industry as a whole has been in 2021 at carrying out the following activities (all of which influence the industry’s corporate standing with patients and patient groups)?

  Excellent. Good. Fair. Poor. I do not know.
Having a patient-centered strategy.
Providing high-quality information for patients.
Ensuring patient safety.
Being innovative.
Making products that are of benefit to patients.
Being transparent about company pricing policies.
Being transparent by sharing clinical data.
Being transparent by disclosing the funding of stakeholders (such as doctors or patient groups).
Acting with integrity.
Working in partnership with patient groups.
Providing patients with more services than just the provision of medicines.
Fair pricing policies (not making unseemly profits).
Helping patients to gain access to medicines.
Engaging patients/patient groups in company drug research/drug discovery (before clinical trials begin).
Engaging patients/patient groups in company drug development (including clinical trials, and after).
Adopting an ‘Environmental, Social, and Governance’ (ESG) agenda.

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* Question 3 of 14.
How effective has the pharma industry as a whole been at tackling the Covid-19 pandemic during its 2nd year, in 2021—from a patient perspective?

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Please click “Next”, below, to move on to the main part of the survey.

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