Thank You Gram BCCC Thank You Gram and Service Question Title * 1. Tell us about you service at BCCC. Date of Service: Department: Question Title * 2. How did you receive service from BCCC? Phone Email In-Person Question Title * 3. I was assisted promptly by BCCC Staff. Strongly disagree Disagree Neutral Agree Strongly agree Question Title * 4. BCCC Staff expressed a genuine interest in my needs without waiting to be asked. Strongly agree Disagree Neutral Agree Strongly agree Question Title * 5. BCCC Staff volunteered all related information. Strongly agree Disagree Neutral Agree Strongly agree Question Title * 6. BCCC Staff was helpful in providing or directing me to information I requested. Strongly disagree Disagree Neutral Agree Strongly agree Question Title * 7. Information and processes were made clear to me. Strongly disagree Disagree Neutral Agree Strongly agree Question Title * 8. I received a response within 24 hours to any message or request I left. Strongly disagree Disagree Neutral Agree Strongly agree Question Title * 9. If you want to thank someone for assisting you in an excellent way, please fill out this Thank You Gram. To: From: Date: Question Title * 10. Thank You for: Question Title * 11. Additional Comments or Suggestions Done