How Are We Doing?

You Said, We Did. Over 800 responses have been made to this survey so far, with key actions put in place to respond to feedback. These include quicker responses to customer requests, streamlining planning, and offering more online services. Tell us how we're doing.  To report a specific or new issue for which you require a response, please do not use this survey, instead visit Report an Issue to Council 

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* 1. Which area of Council have you most recently engaged with?

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* 2. In your recent interaction with us, did we properly communicate with you? 
(forthcoming with information, clear, understandable, honest, respectful)

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* 3. In your recent interaction with us, did we properly involve you? 
(ask your opinion, listen to your needs, respect your contribution, share our constraints and challenges)

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* 4. In your recent interaction with us, did we properly plan and decide on the issue at hand? 
(thorough and considerate, transparent, honest, in the best interests of the community)

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* 5. In your recent interaction with us, did we properly respond to you? 
(timely, clear, in an appropriate manner, respectfully)

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* 6. In your recent interaction with us, did we go out of our way to be extraordinary? 
(showing genuine concern for your needs, taking accountability for outcomes, working hard to delight you, striving to continuously improve)

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* 7. Is there anything else you would like to add about your recent interaction with Council?
To raise a new issue, please use Report an Issue to Council instead of this form.

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