Commmunity Development Virtual Customer Service Questionnaire

Question Title

* 1. Community Development (Building, Planning, and Zoning) currently offers services both in-person and virtually. Do you think that is it easier to conduct business in-person or easier to conduct business virtually?

0-Easier to conduct business in-person
4-Easier to conduct business virtually

0

4

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 2. If you have taken part in a virtual meeting with Community Development staff, do you prefer the virtual meeting format or in-person format?

I prefer virtual meetings.

I prefer in-person meetings.

I do not have a preference.

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* 3. Aside from records research or making payments, do you feel you need to come into the office to conduct your business?

0 - I need to come into the office frequently to conduct business.
4 - I can conduct most of my business virtually.

0

4

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 4. Has the offering of virtual services by Community Development had an impact on the number of trips you need to take to Aspen for business purposes?

Virtual services have not impacted my commuting trips.

I take fewer trips into Aspen because of virtual services.

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* 5. What suggestions do you have for improving our virtual services to better meet your business needs?