Code Services Department Customer Service

Please tell us how the Code Services Department is doing and how we can do better...

Question Title

* 1. Who are you?

City of McKinney Resident

City of McKinney Business Owner

City of McKinney Property Owner

Other (please specify)

Question Title

* 2. What necessitated your interaction with the Code Services Department?

I had a concern/complaint.

I needed a permit.

I had a general question.

I was told to reach out to you.

I received a notice, letter or door hanger.

Other (please specify)

Question Title

* 3. What was the name of the Code Services Department employee(s) with whom you dealt?

Question Title

* 4. Were you able to get your needs addressed and did the resolution occur in a reasonable amount of time?

Yes

No

Please provide us with more details.

Question Title

* 5. If you called or emailed a Code Services Department employee, did you get a call and/or email back within one business day?

Yes

No

Not applicable

Question Title

* 6. How could we have made your experience better and more productive?

Question Title

* 7. If you would like to discuss your experience with us further, please provide us with your name, email address and telephone number below.