It is important to us to evaluate how successful we are in achieving our goal of providing exceptional customer service. Please take a moment to complete the questionnaire so we may continue to improve our service.

1. Please provide your claim number.

2. To allow us to respond to any issue or concern, please provide a valid email address.

3. In what ZIP code is your property located? (enter 5-digit ZIP code; for example, 00544 or 94305)

4. After reporting your claim, the promptness of contact by the Claim
Representative was:

5. How helpful was your Claim Representative?

6. How would you rate the amount of time your Claim Representative took to explain the claim process and answer your questions?

7. How would you rate the promptness of returned phone calls by your Claims Representative?

8. How would you rate the time it took to settle your claim?

9. How would you rate the fairness of your claim settlement?

10. How would you rate your overall claims experience with Wright Flood?

11. Would you recommend Wright Flood to a friend or colleague?

12. Additional Comments: