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* 1. The people who work at Mended Reeds treat me with respect and courtesy.

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* 2. The staff is respectful of my confidentiality and privacy

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* 3. I know where to go at Mended Reeds or with whom to speak if I have a complaint.

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* 4. I was given written information about my rights and responsibilities as a consumer/client.

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* 5. The organization's services are available at times that are good to me.

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* 6. I feel safe while at Mended Reeds and on its property.

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* 7. I help plan my services and set my goals.

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* 8. I believe my case manager/therapist is able to help me with my problems.

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* 9. Overall, I am satisfied with the services that I am receiving.

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* 10. My Therapist requires camera to be on during Telehealth Individual Sessions

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* 11. My Therapist always keeps their camera on while in telehealth sessions with me.

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* 12. During tele-health sessions my Therapist is engaged with me and our session without outside distraction.

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* 13. I prefer sessions with Therapist to be

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* 14. My Primary Therapist is

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* 15. I am a client/consumer of this program

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