1. Default Section

 
100% of survey complete.
What type of contact did you have with the Civil Division?

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* 1. What type of contact did you have with the Civil Division?

Was the employee you dealt with in the Civil Division professional and helpful?

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* 2. Was the employee you dealt with in the Civil Division professional and helpful?

If you were a walk-in customer, were you assisted promptly?

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* 3. If you were a walk-in customer, were you assisted promptly?

If you called the Civil Division, was your call answered promptly and efficiently?

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* 4. If you called the Civil Division, was your call answered promptly and efficiently?

Was the employee able to answer your questions or explain the procedure to your satisfaction?

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* 5. Was the employee able to answer your questions or explain the procedure to your satisfaction?

Were your papers served in a timely manner?

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* 6. Were your papers served in a timely manner?

If you had contact with a Civil Deputy, was he / she / they courteous?

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* 7. If you had contact with a Civil Deputy, was he / she / they courteous?

Over all, were you satisfied with the processing of your paperwork?

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* 8. Over all, were you satisfied with the processing of your paperwork?

  Very satisfied Satisfied Not satisfied at all N/A
Satisfaction level
On a scale of one to three, were you satisfied with the way the Civil Division responded to your issue?

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* 9. On a scale of one to three, were you satisfied with the way the Civil Division responded to your issue?

  Very satisfied Somewhat satisfied Not satisfied at all
Satisfaction level
Please tell us how we might improve our service?

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* 10. Please tell us how we might improve our service?

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