City of Moore, OK - Website Redesign Questionnaire

The City of Moore is undertaking a major redesign of the City of Moore website (www.cityofmoore.com). The City is doing this to improve and enhance your ability to get information about City services, programs, and events.  The City is wanting to get input from residents, businesses and visitors to help us with this project. The public is encouraged to help identify deficiencies to the existing website and provide opinions on how the new website would be an improvement over the existing site. We are asking you do that by taking a brief survey. The survey will close on Sunday, July 23rd at 9pm.  Your input is vital to developing a website that is both easy to use and informative! Thank you!

* 1. What is your age?

* 2. Are you/have you ever been a Moore resident?

* 3. How often do you visit the City of Moore website?

* 4. What is the top reason you visit the City of Moore website? Please select one:

* 5. Which of the following would you use the City of Moore website for: (select all that apply)

* 6. What are other reasons you visit the City of Moore website?

* 7. On a scale of 1 to 6, how likely are you to use a mobile/tablet device for the following:

  Not at all Likely Unlikely Somewhat Unlikely Somewhat Likely Likely Very Likely
Learn about a concert/event
Learn more about a specific program
Learn about construction/road conditions
Pay bills
Pay fines
Report an issue
Apply for a permit
Reserve a park pavilion
Find City Council meeting times and agendas
See recent news
Sign up for email newsletter
Contact a specific city service/get contact information
See employment opportunities

* 8. On a scale of 1 to 6, how likely are you to use a desktop/laptop device for the following:

  Not at all likely Unlikely Somewhat Unlikely Somewhat Likely Likely Very Likely
Learn about a concert/event
Learn more about a specific program
Learn about construction/road conditions
Pay bills
Pay fines
Report an issue
Apply for a permit
Reserve a park pavilion
Find City Council meeting times and agendas
See recent news
Sign up for email newsletter
Contact a specific city service/get contact information
See employment opportunities

* 9. Think about the last time you visited the City of Moore site. What is the level of ease/difficulty you had in finding the information that you were looking for? Please select one:

* 10. What device were you using?

* 11. Was there any information you couldn’t find?

* 12. IF YES - What information did you have trouble finding?

* 13. If you cannot quickly and easily find what you are looking for on the City of Moore website, what do you do next?

* 14. What, if anything, would improve your visit?

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