Franklin & Palisades Fire: Action-Action Review Community Survey

The City of Malibu is currently reviewing the City’s response to the recent fires that have impacted our community. The intent of this effort is to evaluate the City’s plans, policies, systems, processes, and emergency capabilities. This after-action review process will help ensure the City builds on incident successes, improve deficiencies, and ensure the City strives towards continual improvement and quality service delivery to the Malibu community. Your perspective and participation in this process is essential to ensure a comprehensive review and assessment. The following questions will help our review team to better understand and incorporate community experiences during the fire responses.

We appreciate your willingness to participate in this important effort.
1.What did the City do well in response to the fires?
2.How could the City improve on their response to future fires? What is one improvement you would like to see from the City in future emergency incidents?
3.Please indicate your level of agreement with each of the following statements.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
I received emergency alerts from the City in response to the fires.
I understood the emergency messages that I received from the City.
The emergency messages were provided in a timely manner.
4.What is your preferred method to receive emergency alerts?
5.How could have the emergency messages been improved to assist you during the fires?
6.Did you evacuate your home?
7.The messages provided adequate information for you to make informed decisions during evacuations (i.e., road closures, where to go).
8.Did you have needs that were not addressed during the evacuation?
9.How did you receive information about re-entry into the evacuated areas of Malibu?
10.Do you have any other comments to add regarding the City's response to the Franklin and Palisades Fires?