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Chatham-Kent Public Library Community Survey

Thank you for taking the time to share your thoughts with us. This survey is an opportunity for you to help shape the future of library programs, services, and spaces.

Whether you're a frequent visitor or someone who has never been, your input is valuable. Chatham-Kent Public Library (CKPL) wants to hear what matters most to you—what you love, what you'd like to see added or improved, and how we can better support learning, connection, and creativity in Chatham-Kent.

The survey should take about 5–10 minutes to complete. All responses are confidential and will be used to guide our planning and decision-making.

Let’s build a library that reflects and inspires our community—together.
1.Where do you live?
(Required.)
2.What is your age?(Required.)
3.Are you a parent or guardian of a child under the age of 18?(Required.)
4.If yes, how many children do you have, and what are their ages?
How many?
Babies/Toddlers (0-2)
Preschool (3-4)
School age (5-9)
Tweens (10-12)
Teens (13-17)
5.Do you have a Chatham-Kent Public Library (CKPL) card?(Required.)
6.Which CKPL branches do you visit and how often?
Daily
Weekly
Monthly
Less than monthly
Blenheim
Bothwell
Chatham
Dresden
Highgate
Merlin
Ridgetown
Thamesville
Tilbury
Wallaceburg
Wheatley
CKPL Virtual Library
7.If you do not visit the library often, or at all, why not? (select all that apply)
8.How important is the library to you?(Required.)
9.How important are the following CKPL collections to you?
Extremely important
Very important
Somewhat important
Not very important
Not at all important
Don't know/Not applicable
Books
DVDs (Movies, TV series)
Video games and Launchpads
Physical audiobooks (books on CD, Playaways, Yotos)
Newspapers and magazines
Virtual Library (ebooks, audiobooks, movies)
Online databases (Novelist, PebbleGo Gale Courses, Brainfuse, etc.)
Genealogy/local history collection (including Ancestry Library Edition)
Children's Storykits and Play Packs (storytelling props, educational toys and activities, etc.)
Adult Play Packs (pickleball rackets, snowshoes, musical instruments, etc.)
Provincial Park and conservation area passes
Board games and puzzles
Seed library
Wi-fi hotspots
10.How important are the following CKPL services to you?
Extremely important
Very important
Somewhat important
Not very important
Not at all important
Don't know/Not applicable
Children's programs (storytimes, summer reading, Reading Buddies, etc.)
Teen programs (book clubs, DIY, Teen Advisory Group, etc.)
Adult and senior programs (book clubs, craft programs, CK Reads, etc.)
Interlibrary loan
Computer/tech help
Community space (public tables, bookable rooms, air conditioning, etc.
Free access to Wi-fi and computers
Printing, faxing, and photocopying services
Home services
Maker/STEM technology (3D printing, die cuts, engineering/robotics kits)
Library staff (research help, reading recommendations, social interaction, etc.)
Community Navigators (help with employment, taxes, housing, government forms, etc.)
Book sale
11.Please rate your overall satisfaction with these library collections:
Extremely satisfied
Very satisfied
Somewhat satisfied
Dissatisfied
Don't know/Not applicable
Books
DVDs (Movies, TV series)
Video games and Launchpads
Physical audiobooks (books on CD, Playaways, Yotos)
Newspapers and magazines
Virtual Library (ebooks, audiobooks, movies)
Online databases (Novelist, PebbleGo Gale Courses, Brainfuse, etc.)
Genealogy/local history collection (including Ancestry Library Edition)
Children's Storykits and Play Packs (storytelling props, educational toys and activities, etc.)
Adult Play Packs (pickleball rackets, snowshoes, musical instruments, etc.)
Provincial Park and conservation area passes
Board games and puzzles
Seed library
Wi-fi hotspots
12.Please rate your overall satisfaction with these library services:
Extremely satisfied
Very satisfied
Somewhat satisfied
Dissatisfied
Don't know/Not applicable
Children's programs (storytimes, summer reading, Reading Buddies, etc.)
Teen programs (book clubs, DIY, Teen Advisory Group, etc.)
Adult and senior programs (book clubs, craft programs, CK Reads, etc.)
Interlibrary loan
Computer/tech help
Free access to Wi-fi and computers
Printing, faxing, and photocopying services
Home services
Maker/STEM technology (3D printing, die cuts, engineering/robotics kits)
Library staff (research help, reading recommendations, social interaction, etc.)
Community Navigators (help with employment, taxes, housing, government forms, etc.)
Book Sale
13.Are there any collections and services that CKPL does not provide that you would like to see?
14.Please rate your overall satisfaction with these library facilities:
Extremely satisfied
Very satisfied
Somewhat satisfied
Dissatisfied
Don't know/Not applicable
Availability of space for reading and studying
As a community space (to spend time and connect with other community members)
Bookable meeting rooms
Bookable quiet pods
Safety/security
Lighting
Cleanliness
Noise level
Parking
15.How satisfied are you with the library's hours?(Required.)
16.How could your CKPL branch's hours be improved?
17.What time/day would you prefer to come to the library? (select all that apply)
Morning (9am-12pm)
Early afternoon (12pm-3pm)
Late afternoon (3pm-6pm)
Evening (6pm-9pm)
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
18.How do you stay informed on the news, events, and happenings at CKPL? (select all that apply)(Required.)
19.How else do you think CKPL could be improved?
20.Please share if there is anything that you have learned about CKPL from this survey that may have raised your interest in, or likelihood of visiting it?
Thank you for taking our survey and helping us make Chatham-Kent Public Library better! Want a chance to win a gift basket for businesses local to your Chatham-Kent community? Click here to enter our raffle before you submit your responses!