CentrePoint Sport & Leisure Centre Survey

Council has received user feedback that the current opening hours of CentrePoint Sport and Leisure Centre may not be as accessible and convenient to encourage usage by all of the community. 

This feedback has led to the commencement of a best practice review of CentrePoint Sport and Leisure Centre operations. This review will ensure CentrePoint meets the current and future needs of customers and the community.

Community and customer feedback is sought which will be used to consider opportunities and increase usability of the facilities.

The following survey is estimated to take 2 minutes to complete and we thank you in advance for your valuable input. 

Question Title

1. Are you a current user of CentrePoint Sport and Leisure Centre?

Question Title

2. What type of customer are you?

Question Title

3. How often do you use CentrePoint?

Pool Area 

Question Title

4. What swimming activity do you primarily use the pool area for?

Question Title

5. How often do you use the pool area?

Question Title

6. What time do you primarily use the pool area?

Pool Area Hours
Adequacy of the current pool area opening hours is being reviewed to ensure it aligns with needs of the customers and the community.   

Current opening hours are;
- Monday to Thursday: 5:30am to 8:30pm
- Friday: 5:30am to 6pm
- Saturday 9am to 5pm
- Sunday 10:30am to 3pm
 
Proposed opening hours are;
- Monday to Friday – 6am to 7pm
- Saturday – 9am to 1pm (with potential to stay open to 6pm in summer on very hot days)
- Sunday – 2pm to 6pm

Question Title

7. What are your thoughts on the pool area opening hours above?

Gym Operations
Investigation of the feasibility and safety of allowing members (and fitness passport holders) to access the gym area and amenities only (not the pool hall, dry courts or Scout Hall) when CentrePoint is not under staff supervision has commenced.

The entire Centre will be staffed whenever the pool area is open. 

Unsupervised gym access would vary depending upon which day it is and the opening hours of the pool area. It is proposed that unsupervised gym access could be during the following times;
- Monday to Friday: 5am to 6am and 7pm to 11pm each night,
- Weekends: from 5am to 11pm (outside pool area opening hours). 

Question Title

8. Are you supportive of the proposal to create unsupervised access to the gym?

Question Title

9. Are you likely to utilise gym facilities more frequently if unsupervised access to the gym is created?

Question Title

10. Please provide any further suggestions or comments.

Thank you for your feedback.
Page1 / 1
 
 100% of survey complete.

T