Cecil County DES Customer Service Survey

* 1. Please list the date of the incident or event.

* 2. Please list the incident number or event name, if known.

* 3. Please list the name or names of the DES personnel that provided service to you.

* 4. Please describe the courtesy of the 911 call. 

* 5. Please describe the instructions provided by the 911 call taker.

* 6. Please describe the degree to which the 911 call taker could answer your questions. 

* 7. Please describe the quality of the audio during the 911 call.

* 8. Please describe the professionalism and appearance of DES Emergency Medical Services personnel.

* 9. Please describe the courtesy of the DES Emergency Medical Services personnel.

* 10. Please describe the degree to which DES Emergency Medical Services personnel explained your medical treatment.

* 11. Please describe the quality of care DES Emergency Medical Services provided.

* 12. Please describe the degree to which we removed any trash and placed furniture back they way we found it.

* 13. Please write any additional comments and/or suggestions in the space provided below. 

* 14. If a member of our staff was especially helpful, please let us know who they are so that we can recognize them for taking care of the citizens and visitors of Cecil County. 

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