Council is coordinating a Community Satisfaction Survey to better understand the key issues important to the community and provide a baseline measure for the Community Strategic Plan which is currently being reviewed. Ideas and opportunities identified will be considered as part of the Community Strategic Plan review, which is a 10 year plan for the future.
 
By completing the survey you also have the chance to WIN an i-pad mini just by taking part and returning your survey by 14 March 2017. Please complete online or alternatively in paper form and post via reply post to the Council or bring it along to one of the Community meeting sessions scheduled.
 
Postal details:
Carrathool Shire Council
Reply Paid 12
GOOLGOWI NSW 2652.
 
If you are a disability service provider, a person with a disability, a member of their family or a carer please complete an additional survey which will assist in the preparation of a Disability Inclusion Action Plan. Further details are available on the Council website www.carrathool.nsw.gov.au and Carrathool Shire Facebook page.
 
If you have any questions about the survey please contact the Carrathool Shire Council offices on 02 69651900.
 
Thank you for taking an active interest and contributing to the future of Carrathool Shire! 

* 1. Are you a staff member of Carrathool Shire Council?

* 2. Which area do you currently reside?

* 3. Do you live in a town/village or in a rural area?

* 4. Are you male or female?

* 5. What is your age?

* 6. What language do you mainly speak at home?

* 7. Which country were you born?

* 8. Do you identify with any of the following?

* 9. How long have you lived in Carrathool shire?

* 10. Have you contacted Council in the last 12 months?

* 11. How do you mainly contact Council?

* 12. Overall, how satisfied were you with the level of customer service provided by Council?

* 13. If required, how would you most likely make contact with Council in the future?

* 14. How do you like to receive information from Council?

* 15. Please rank the following services and functions provided by Council in order of IMPORTANCE to you (1 being the lowest and 5 being the highest importance).

  LOW importance Moderate importance HIGH importance
Library services
Cultural services and community events
Sewerage services
Parks and gardens
Sports grounds and sporting facilities
Swimming pools
HACC and other social welfare services
Provision of water supply
Waste and recycling services
Public amenities (halls, toilets etc)
Maintenance of local roads
Maintenance of footpaths
Lobbying for access to public transport
Appearance of towns and villages
Financial management of the Council
Long term planning for the shire
Lobbying on behalf of the Community
Opportunities to engage with Councillors
Confidence with the elected Council

* 16. Considering the responses from the previous question. Please rank the level of SATISFACTION with the performance of that service. Scale 1 = LOW satisfaction and 5 = HIGH satisfaction.

  LOW satisfaction Moderate satisfaction HIGH satisfaction
Library services
Cultural services and community events
Sewerage services
Parks and gardens
Sports grounds and sporting facilities
Swimming pools
HACC and other social welfare services
Provision of water supply
Waste and recycling services
Public amenities (halls, toilets etc)
Maintenance of local roads
Maintenance of footpaths
Lobbying for access to public transport
Appearance of towns and villages
Financial management of the Council
Long term planning for the shire
Lobbying on behalf of the Community
Opportunities to engage with Councillors
Confidence with the elected Council

* 17. Do you think the current vision for Carrathool Shire is still relevant? " Carrathool Shire Council and the Community will work together to protect and deliver quality of life in harmony with economic development and environmental sustainability".

* 18. What is your wish for your community for the coming 10 years?

* 19. Overall in the last 12 months, how satisfied were you with the performance of Council, not just on one or two issues but access all responsibility areas? (please rate on a  scale below 1 = not at all satisfied to 5 = very satisfied)

* 20. Are you a person with a disability?

* 21. Contact details - if you wish to enter for your chance to WIN an i-pad mini please provide your contact details. If you do not wish to enter you are not required to provide your contact details.

* 22. Would you like to be added to a direct email distribution list to hear about upcoming Council news?

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