2025 Care Coordination Child/Adolescent Mental Health Residential Treatment Facilities

1.In which county is your facility located or state if not in Pennsylvania? Although all responses are kept confidential, you may decline to respond to this question.
2.When a Member is first referred to treatment, the facility receives sufficient clinical information about the Member from the referral source.
3.When a Member is first referred to treatment, the facility receives accurate clinical information about the Member from the referral source.
4.When a PerformCare Member is first referred to treatment, the facility receives timely (within 10 calendar days) clinical information about the Member from the referral source.
5.How often do you invite other providers (e.g., outpatient, Targeted Case Managers, in-home services, probation officers, PerformCare Care Manager) to treatment team meetings to obtain additional information or provide updates on treatment progress? (Telephonically or in-person)
6.How often do you contact other providers (e.g., outpatient, Targeted Case Managers, in-home services, probation officers, PerformCare Care Manager) involved in the Member’s care to coordinate care or share discharge information?
7.When barriers are identified or pertinent clinical information arises, how often do you contact PerformCare Clinical Care Managers or provide the barriers in treatment team meetings?
8.Is this a true statement? Ninety-five percent of the time when discharge planning is set up for the next level of care, the Member has a specific date and time of the first appointment. This excludes Members who decline aftercare or left against medical advice.
9.Is this a true statement? Ninety-five percent of the time when discharge planning is being set up, the discharge planner includes the natural supports (e.g., parent/guardian/family member or friend), and they are agreeable with the date and time of the first appointment? This excludes Members who decline natural support involvement.
10.Do the majority of other providers, such as outpatient providers, Targeted Case Managers, in-home service, respond to your outreaches within two business days?
11.When a PerformCare Member reports they smoke cigarettes or use vaping products, do you offer to discuss tobacco recovery, offer educational materials, or provide nicotine replacement treatment?
12.When a PerformCare Member is interested in tobacco cessation treatment, do you assist the Member in finding providers for follow up or outreach to PerformCare for assistance?