Skip to content

2025 Care Coordination Intensive Behavioral Health Services

1.In which county is your agency located? Although all responses are kept confidential, you may decline to respond to this question.
2.When your Agency receives a written order from another source, are the written orders valid and meeting all regulatory requirements in order to proceed with an IBHS assessment?
3.How often do you invite other providers when clinically appropriate (e.g., outpatient, Targeted Case Managers, and in-home services) to treatment team meetings to obtain additional information or provide updates on treatment progress? (Telephonically or in-person)
4.How often do you contact other providers (e.g., outpatient, Targeted Case Managers, or in-home services) involved in the Member’s care to coordinate care or share discharge information?
5.When barriers are identified or pertinent clinical information arises, how often do you contact PerformCare Clinical Care Managers?
6.Is this a true statement? Ninety-five percent of the time when discharge planning is set up for the next level of care, the Member has a specific date and time of the first appointment. This excludes Members/parents/guardians who decline aftercare, left treatment against medical advice, or this is the last level of treatment.
7.Is this a true statement? Ninety-five percent of the time when discharge planning is being set up, the discharge planner includes the natural supports (e.g., parent/guardian/family member or friend), and they are agreeable with the date and time of the first appointment? This excludes Members/parents/guardians who decline natural support involvement.
8.Do the majority of other providers, such as outpatient providers, Targeted Case Managers, in-home service, respond to your outreaches within two business days?
9.When a PerformCare Member reports they smoke cigarettes or use vaping products, do you offer to discuss tobacco recovery, offer educational materials, or provide nicotine replacement treatment?
10.When a PerformCare Member is interested in tobacco cessation treatment, do you assist the Member in finding providers for follow up or outreach to PerformCare for assistance?