Question Title

* 1. In which county is your agency located? Although all responses are kept confidential, you may decline to respond to this question.

Question Title

* 2. When your Agency receives a written order from another source, are the written orders valid and meeting all regulatory requirements in order to proceed with an IBHS assessment?

Question Title

* 3. How often do you invite other providers when clinically appropriate (e.g., outpatient, Targeted Case Managers, and in-home services) to treatment team meetings to obtain additional information or provide updates on treatment progress? (Telephonically or in-person)

Question Title

* 4. How often do you contact other providers (e.g., outpatient, Targeted Case Managers, or in-home services) involved in the Member’s care to coordinate care or share discharge information?

Question Title

* 5. When barriers are identified or pertinent clinical information arises, how often do you contact PerformCare Clinical Care Managers?

Question Title

* 6. Is this a true statement? Ninety-five percent of the time when discharge planning is set up for the next level of care, the Member has a specific date and time of the first appointment. This excludes Members/parents/guardians who decline aftercare, left treatment against medical advice, or this is the last level of treatment.

Question Title

* 7. Is this a true statement? Ninety-five percent of the time when discharge planning is being set up, the discharge planner includes the natural supports (e.g., parent/guardian/family member or friend), and they are agreeable with the date and time of the first appointment? This excludes Members/parents/guardians who decline natural support involvement.

Question Title

* 8. Do the majority of other providers, such as outpatient providers, Targeted Case Managers, in-home service, respond to your outreaches within two business days?

Question Title

* 9. When a PerformCare Member reports they smoke cigarettes or use vaping products, do you offer to discuss tobacco recovery, offer educational materials, or provide nicotine replacement treatment?

Question Title

* 10. When a PerformCare Member is interested in tobacco cessation treatment, do you assist the Member in finding providers for follow up or outreach to PerformCare for assistance?

T