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Hi and thanks for taking our survey. We'd like to learn a little bit about your experience with downtime - planned and unplanned - and how it affects your business.

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* 1. Including yourself, how many employees are in your company?

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* 2. In the past year, has your organization experienced any UNPLANNED downtime (unexpected outages of one or more systems)?

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* 3. If you answered yes to question 2, what was the primary reason for the UNPLANNED downtime?

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* 4. The remaining questions are related to PLANNED Downtime (downtime that you anticipated for one or more systems).

In the past 30 days, how often has your organization PLANNED for downtime?

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* 5. What is the most common reason for PLANNED downtime?

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* 6. Thinking about your most recent PLANNED downtime, how critical was the system involved?

  Not Critical Somewhat Critical Critical Highly Critical Extremely Critical
Planned Downtime

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* 7. Thinking about your most recent planned downtime, how would you characterize the impact on your organization?

  Low Medium High
Downtime impact

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* 8. Please describe the impact of your most recent planned downtime on your organization. Did you quantify the impact of the planned downtime and if so, how?

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* 9. Did you evaluate or estimate the cost of the planned downtime for your business? If so, please explain.

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* 10. Does your organization have a disaster recovery solution in place? If so, please describe it.

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* 11. Please tell us your Spiceworks screen name so we can contact you when you win a gift card!

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