Captain Kidds (Redondo Beach, CA) Customer Feedback Form Question Title * 1. Name: Question Title * 2. At what email address would you like to be contacted? Question Title * 3. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 4. What City do you live in? Hermosa Beach Manhattan Beach Redondo Beach Torrance El Segundo Palos Verdes Other - California I'm visiting from another state Question Title * 5. What is your gender? Female Male Question Title * 6. How often a month do you visit us? Once a month Once a week More than once a week Every couple Months This was my first time ... Question Title * 7. Did an employee greet/acknowledge you when you entered the store? Yes No We were greeted when placing our order only Question Title * 8. Was the employee knowledgeable in regards to our products we sell? Yes No (market side employee) No (restaurant side employee Question Title * 9. Do you remember the employee name who took your order? (if not leave blank) Question Title * 10. How was the feel of the restaurant? Perfect Good Could Use Work Poor Music Music Perfect Music Good Music Could Use Work Music Poor Lighting Lighting Perfect Lighting Good Lighting Could Use Work Lighting Poor Decor Decor Perfect Decor Good Decor Could Use Work Decor Poor Professionalism Professionalism Perfect Professionalism Good Professionalism Could Use Work Professionalism Poor Temperature Temperature Perfect Temperature Good Temperature Could Use Work Temperature Poor Cleanliness Cleanliness Perfect Cleanliness Good Cleanliness Could Use Work Cleanliness Poor Question Title * 11. What would you, specifically, improve in regards to the "feel of the restaurant"? Question Title * 12. We'd love some feedback on the Menu... Perfect Good Needs Work Poor Menu Items Overall Taste/Quality Menu Items Overall Taste/Quality Perfect Menu Items Overall Taste/Quality Good Menu Items Overall Taste/Quality Needs Work Menu Items Overall Taste/Quality Poor Number of Items on the Menu Number of Items on the Menu Perfect Number of Items on the Menu Good Number of Items on the Menu Needs Work Number of Items on the Menu Poor Drink Menu Items Drink Menu Items Perfect Drink Menu Items Good Drink Menu Items Needs Work Drink Menu Items Poor Question Title * 13. What would you, specifically, improve in regards to the Menu? Question Title * 14. Can you tell us what you ordered? Item: Item: Item: Item: Item: Question Title * 15. Did the food come out correctly and in a reasonable amount of time (20 minutes or less)? Yes No Other (please specify) Question Title * 16. How was your meal overall? Great, loved it. Pretty good. Filled me up, but average. Just Okay. I wouldn't recommend to my friend. Not very good. Question Title * 17. How did you first hear about us? Been coming here forever Friend / Worth of Mouth Local print Online Article Social Media Other (please specify) Question Title * 18. How is Captain Kidds best characterized in your opinion? Family Restaurant Casual Dinner House Great Happy Hour Spot Fish Market Only Seafood Shack Other (please specify) Question Title * 19. Where else do you like to dine in the South Bay? Question Title * 20. What restaurants do you think we're similar to, or compete with us for your business in the South Bay? Question Title * 21. One idea to make us better would be ... Question Title * 22. General Comments. We'd love all your feedback! Question Title * 23. If we wanted to tell you about a new menu item or a new promotion, what is the BEST way to reach you? Social Media (Facebook/Twitter/Instagram) Website (www.captainkidds.com) Yelp Search Engine (Google, Yahoo, etc.) In-House Marketing (Flyers, Chalkboards, Employees, etc.) Email Print Ads in local publications Other (please specify) Question Title * 24. Would you recommend us to your friends? Yes No Already Have Thank you so much for the time you've taken -- we really appreciate it. Looking forward to serving you soon. - The Kidd Done