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* 1. What Is Your First Name?, What is Your Last Name? What CIty Do You Live In?,

* 2. Are You a New Customer To Capritta Appliance

  Yes, This Is My first Time Using Capritta Appliance No, I am A Repeat Customer
Please Answer the Following

* 3. Who Was Your Dispatcher?

  Wanda Christina Deana
Name

* 4. How Satisfied Were You With The Promptness Of Answering The Phone And The Scheduling Of Your Service Call?

  Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Satisfaction

* 5. Who Was The Technician That Came To Your Home?

  Joe F Joe O Dan S Bill H Mark N Vincent
Name

* 6. How Satisfied Are You With Their Knowledge And Their Professional Courtesy?

  Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Satisfaction

* 7. How Satisfied Are You With How The Technician Resolved Your Most Recent Service Call?

  Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Satisfaction

* 8. How Many Trips Did It Take To Complete Your Service Call?

* 9. How Likely Is It That You Would Recommend Us To A Friend / Neighbor?

  Very Likely Somewhat Likely Neutral Somewhat Unlikely Very Unlikely
Likeliness

* 10. How Would You Rate Your Overall Satisfaction?

  Very Satisfied Somewhat Satisfied Neutral Somewhat dissatisfied Very Dissatisfied
Satisfaction

* 11. How Did You Feel About The Price Of Your Repair?


  Very Satisfied Somewhat Satisfied Neutral Somewhat dissatisfied Very Dissatisfied
Satisfaction

* 12. Is There Anything That We Can Do To Improve Or Make Your Experience Better?

T