CapMetro Public Access Survey This survey is designed to help the Capital Metropolitan Transportation Authority (CapMetro) locate areas of most significant concern to you, our public, and help us provide better access throughout the community. Question Title * 1. How would you rate the overall accessibility of CapMetro’s facilities and programs? Poor Fair Good Very Good Question Title * 2. Do you believe CapMetro is accepting/accommodating of persons with disabilities? Yes No Please explain. Question Title * 3. Have you experienced physical barriers or constraints on a pedestrian path or in a facility you currently use or would like to use? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 4. Which CapMetro buildings do you visit most often? CapMetro Main Administrative Building CapMetro Annex Building North Operations Facility MetroAccess Headquarters CapMetro Transit Store and Eligibility and Mobility Training Center CapMetro Administrative Offices within Travis County Commissioner’s Court Building CapMetro Overflow Administration Question Title * 5. Which CapMetro park and ride and transit center facilities do you visit most often? Eastside Bus Plaza Lakeline Station Park and Ride Leander Park and Ride Manor Park and Ride North Lamar Transit Center Norwood Transit Center Pavilion Park and Ride South Congress Transit Center Tech Ridge Park and Ride Westgate Transit Center Howard Station Park and Ride Kramer Station Crestview Station Highland Station MLK Station Plaza Saltillo Station Downtown Station Triangle Station Park and Ride Great Hills Park and Ride Southpark Meadows Park and Ride Lago Vista Park and Ride Jonestown Park and Ride Question Title * 6. Have you encountered any inaccessible sections or poor conditions related to CapMetro bus stops? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 7. Have you encountered any inaccessible sections or poor conditions related to CapMetro park and ride locations or transit centers? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 8. Have you encountered inaccessible sections or poor conditions related to sidewalks near CapMetro facilities? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 9. Have you encountered locations where curb ramps are missing or inaccessible? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 10. Are there any CapMetro programs, services, or activities that you would like to participate in or utilize but cannot due to accessibility challenges? Yes No A family member or loved one would Please identify the specific CapMetro program, service, or activity and describe challenges below. Question Title * 11. Have you encountered any communication barriers within a CapMetro building which prevented you from utilizing or participating in a program, service, or activity? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 12. Have you encountered any physical barriers or obstructions within a CapMetro building which prevented you from utilizing or participating in a program, service, or activity? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 13. Have you encountered any communication or other barriers on CapMetro’s website or on a CapMetro digital or mobile application which prevented you from utilizing or participating in a program, service, or activity? Yes No A family member or loved one has Please identify the location or locations below. Question Title * 14. Do you have any general comments or items regarding accessibility that you would like CapMetro to be aware of? Yes, enter comments below No Comments: Question Title * 15. Do you have a disability? (Optional) Yes, enter details below No Please identify the type(s) of disabilities. Question Title * 16. Information about the ADA Transition Plan will be provided on the project webpage, https://www.capmetro.org/community-engagement, or may be obtained by contacting Martin Kareithi, Director of Systemwide Accessibility at 512-389-7583 or via email at martin.kareithi@capmetro.org. If you wish to receive information directly or would like us to contact you regarding any follow-up questions related to your concerns, please include your contact information below. Any information shared will remain confidential and will not be posted, shared, or otherwise made available to anyone outside the CapMetro’s ADA Transition Plan team. Only comment and question summaries will be documented in the ADA Transition Plan. Thank you for your input! Name Address Address 2 City/Town State -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number Done
