The Municipality of Callander is updating our Multi-Year Accessibility Plan. We are seeking feedback on the perspective and needs of persons with disabilities to help us continue to meet the requirements of Ontario’s accessibility legislation. Please keep in mind that legislation does not require existing municipal buildings and facilities to be renovated immediately, but the accessibility standards apply when the Municipality acquires, constructs or significantly renovates buildings and public spaces.

Once updated, the Plan will be used to guide accessibility priorities and strategies to provide the maximum benefit from the available resources. It will address various kinds of visible and invisible barriers in the following five areas:
• customer service,
• access to information,
• public transportation,
• employment, and
• outdoor public spaces.

You may complete this questionnaire anonymously. If you provide contact information, any personal information collected in the questionnaire will be kept confidential and used solely for the purpose of assessing existing barriers to accessibility and planning how to address disability related needs. Data may be shared in aggregate, and comments may be included in reports without identifying details.

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* 1. I am (please check all that apply):

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* 2. Type(s) of disability you have or have experience with:

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* 3. Type(s) of assistive aids or devices used:

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* 4. Have you encountered any of the following types of barriers when accessing the Municipality of Callander’s programs, facilities and services:

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* 5. Have you encountered barriers when obtaining customer service from the Municipality of Callander?

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* 6. When accessing information provided by the Municipality of Callander have you encountered barriers in

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* 7. When using a taxi licensed by the Municipality of Callander, have you encountered barriers in:

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* 8. If within the last 5 years you applied (or considered applying) for employment with the Municipality of Callander, do you agree or disagree with the following?

  Agree Not Sure Disagree Not Applicable
I was aware that I could request accommodation during the selection process.
I felt comfortable with the accommodation provided.
Physical or systemic barriers discouraged me from applying.

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* 9. When accessing outdoor public spaces, have you encountered barriers that the Municipality should be aware of when creating new or redeveloping outdoor public spaces?

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* 10. If you answered "Yes" in question 10, what do you suggest for the Municipality to consider when planning future projects?

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* 11. When attending or participating in a Municipal event or program, did you encounter any barriers that:

  yes no
could have been reduced when planning the event/program
could have be eliminated when planning the event/program
could be reduced or eliminated in the future

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* 12. Additional Comments (if any)

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* 13. Contact information (optional)

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