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BOA Citizen Feedback template

1.Since 2010, how many times have you requested a zoning permit, received a Cease and Desist order, or requested the review of an administrative decision in Denver?
2.Since 2010, how many times have you been before the Denver Board of Adjustment for Zoning Appeals (Board)?

3.Which category best describes you with respect to your most recent case in front of the Board?

4. For your most recent case, what was the Board’s decision?
5.In your most recent case, was the Board’s decision the outcome you wanted?
6.To what extent do you agree or disagree with the following statements?
Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Disagree
The Board’s staff were knowledgeable about the City Code in relation to my case.
The Board’s staff were knowledgeable about the appeals process in relation to my case.
The Board’s staff provided me with accurate and complete instructions throughout the appeals process.
The Board’s staff adequately facilitated the public notification process for my case.
The Board’s staff efficiently processed my application and conducted other pre-hearing activities in a timely manner.
The Board’s staff treated me with respect at all times.
7.To what extent do you agree or disagree with the following statements?
Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Disagree
The Board members were knowledgeable about the City Code in relation to my case.
The Board members were prepared to hear to my case.
The Board members treated me fairly during the hearing.
The Board members treated me with respect during the hearing.
The Board member acted ethically while making their decision on my case (e.g. the Board members appeared to have no conflict of interest). 
The Board members clearly explained their decision.
8.How would rate your overall experience with the Board of Adjustment?
9.Do you have any comments, feedback, or suggestions for ways we can improve our process?