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Website Feedback
Note: this is for the INPRS site and not Voya which has a separate survey.
1.
Overall, how well does our website meet your needs?
Extremely well
Very well
Moderately well
Not so well
Not at all well
2.
What can we do to increase your level of satisfaction with our website?
3.
How easy was it to find what you were looking for on our website?
Extremely easy
Very easy
Moderately easy
Not so easy
Not at all easy
4.
How easy is it to understand the information on our website?
Extremely easy
Very easy
Moderately easy
Not so easy
Not at all easy
5.
How much do you trust the information on our website?
A great deal
A lot
A moderate amount
A little
Not at all
6.
Did it take you more or less time than you expected to find what you were looking for on our website?
A lot less time
A little less time
About what I expected
A little more time
A lot more time
7.
Which of the events below best describes the purpose for your website visit?
New to the plan
Leaving the pension plan
Leave of absence
Divorce or separation
Disability
Planning for retirement
Planning for loved ones
Retired life
Other (please specify)
8.
Which of the following best describes your status with INPRS?
I started my INPRS-covered position within the last 60 days
I am currently working in an INPRS-covered position
I used to work in an INPRS-covered position
I am retired from an INPRS-covered position
I am a beneficiary of someone else who had a position with an INPRS employer
Other (please specify)
9.
On a scale of 0 to 10,
How likely is it that you would recommend our website to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10
