Culture & Customer Service Needs Assessment

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* 1. What Industry/Field do you work in? (Senior living, health care, education, small biz, etc?

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* 2. What topic areas are relevant for you right now? (check all that apply)

Virtual Visits

Hiring Employees

Orientation & Onboarding

Improving Customer Service

Employee Retention

Innovative Experiences (shifting your customer experience due to the pandemic)

Sales & Marketing in the middle of pandemic

Other (please specify)

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* 3. What is your most pressing need when it comes to organizational culture/employee engagement/customer service right now? Please elaborate.