* 1. Overall, how well does our website meet your needs?

* 2. How easy was it to find what you were looking for on our website?

* 3. How visually appealing is our website?

* 4. How much do you trust the information on our website?

* 5. Did you have any problems buying the products from Sears?

* 6. Compared to our competitors, how do you feel this product is priced at Sears?

* 7. Do you know that you can buy the X-Cargo carriers on-line at Sears and then pick up the product from your local Sears Auto Center the same day?

* 8. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely
Extremely likely

* 9. Do you have any other comments about how we can improve our website?

T