Instructions: The staff person who is the Project Lead will answer Questions #1 - #7 based on their experience and then will enter the answers to Questions #8 - #12 after using the paper survey to gather the answers from the Facility Patient Representative. At the end of the survey, select the button "Done" when complete. Complete the entire survey by 5pm Central, Wednesday, June 7, 2017.
ICH CAHPS stands for Consumer Assessment of Healthcare Providers and Systems In-Center Hemodialysis Survey.
DO NOT USE PATIENT-SPECIFIC INFORMATION SUCH AS PATIENT NAMES, DOB OR OTHER PATIENT IDENTIFYING INFORMATION AS THIS WILL BE CONSIDERED A SECURITY VIOLATION AND WILL BE REPORTED TO CMS.