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Student Services Satisfaction Survey (Fall Semester 2026)

The leadership team of Pennsylvania Highlands Community College is very interested in your level of satisfaction with various departments at the College.

Please take about three minutes to rate each service by using the star ranking within each question. Feel free to add any comments that could be used to improve our services.

*If you didn't interact with a specific department at the College, just select the not applicable (N/A) option for that question.

*Please rate your experiences only for the fall 2026 semester.

Your feedback is important to us and so participants who complete the entire survey have the option to be entered into a drawing for one of two $50 Sheetz gift cards.
1.Which college campus or site is your primary location(Required.)
2.Please rate your experience with the Recruiting/Admissions Department (The application process, your initial contact with Pennsylvania Highlands, etc.)(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
3.Please rate your experience with the Financial Aid (Assistance with FAFSA applications and Federal and all other financial aid, etc.)(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very Satisfied
N/A
4.Please rate your experience with the College Foundation (Scholarships, emergency funding, or food share program)(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
5.Please rate your experience with Academic Advising (Assistance with academic program requirements and plans for course selection).(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
6.Please rate your experience with the Registration Department and registering for classes (Course selection, registration, and scheduling).(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
7.Please rate your experience with the Student Accounts Office (Tuition and fee billing and bill payment).(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
8.Please rate your experience with Information Technology (IT) Services and Help Desk (College computer accounts, e-mail, etc.)(Required.)
Very dissatisfied
Moderately dissatisfied
Slightly dissatisfied
Neither satisfied nor dissatisfied
Slightly satisfied
Moderately satisfied
Very satisfied
N/A
9.How confident are you about continuing your education at Penn Highlands next Spring semester?(Required.)
Not at all confident
Slightly confident
Somewhat confident
Confident
Very confident
N/A — I will have completed my academic goals at Penn Highlands this fall and do not have a need to reenroll.
10.Participating students will be entered to win one of two $50 Sheetz gift cards.

To be considered for a gift card to Sheetz (via a random drawing) please provide the information below. All survey responses are kept anonymous and your responses will not be associated with your name, even if you enter the drawing.