VITA Volunteer Feedback - 2021 Question Title * 1. How satisfied are you with your volunteer experience with CWF this year? Very Somewhat Not Other (please specify) Question Title * 2. What (or who) encouraged you to become a VITA volunteer? School/College/University Employer Friend Church Social media I just love taxes! Saw an ad for it in local paper Had my taxes done at one of CWF sites and decided to volunteer! Doing it for CLE credit Other (please specify) Question Title * 3. How long have you volunteered with us? 1st year 2nd year 3rd year 4th year 5 or more years Other (please specify) Question Title * 4. Did you volunteer in-person or virtually? In-person Virtually Both Question Title * 5. If you volunteered IN-PERSON, at which site(s) do you volunteer? Question Title * 6. What do you like best about being a VITA volunteer? Yes!! For sure Neutral Not really Not at all Helping clients get the refund they deserve Helping clients get the refund they deserve Yes!! Helping clients get the refund they deserve For sure Helping clients get the refund they deserve Neutral Helping clients get the refund they deserve Not really Helping clients get the refund they deserve Not at all Meeting other volunteers Meeting other volunteers Yes!! Meeting other volunteers For sure Meeting other volunteers Neutral Meeting other volunteers Not really Meeting other volunteers Not at all Helping the community Helping the community Yes!! Helping the community For sure Helping the community Neutral Helping the community Not really Helping the community Not at all Serving with the team at my site Serving with the team at my site Yes!! Serving with the team at my site For sure Serving with the team at my site Neutral Serving with the team at my site Not really Serving with the team at my site Not at all Contributing to CWF's mission of economic empowerment Contributing to CWF's mission of economic empowerment Yes!! Contributing to CWF's mission of economic empowerment For sure Contributing to CWF's mission of economic empowerment Neutral Contributing to CWF's mission of economic empowerment Not really Contributing to CWF's mission of economic empowerment Not at all Learning how to do taxes Learning how to do taxes Yes!! Learning how to do taxes For sure Learning how to do taxes Neutral Learning how to do taxes Not really Learning how to do taxes Not at all Improving my resume Improving my resume Yes!! Improving my resume For sure Improving my resume Neutral Improving my resume Not really Improving my resume Not at all Earning CE credits Earning CE credits Yes!! Earning CE credits For sure Earning CE credits Neutral Earning CE credits Not really Earning CE credits Not at all Question Title * 7. How professional was the Site Management Team at your tax site? Very Somewhat Not Who now? Other (please specify) Question Title * 8. What could be improved at your tax site? Question Title * 9. If you missed a shift, what was usually the cause? Work School Weather Sickness Transportation Anxiety over taxpayer volume Difficulty navigating software Didn't miss a single shift! Other (please specify) Question Title * 10. Will you be volunteering again with us next tax season? Yes No Maybe Question Title * 11. Please share a particular highlight from the season that made you feel all fuzzy and warm inside Question Title * 12. Please share a particular moment from the season that made you feel frustrated Question Title * 13. Please rate your overall volunteer experience for 2021 Next
