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CWCU Member Survey 2025

Our members are at the heart of everything we do.

To help us continually improve, we’d love your feedback in this quick 5 minute survey.

Complete and submit as soon as you can for a chance to win a $100 gift voucher from an amazing local business in Parkes, Forbes and Cowra.
1.Which CWCU branch do you primarily bank with?
2.What is your gender?
3.Which of the following best describes your age group?
4.Overall, how satisfied are you with your experience as a CWCU member?
(1= Very Dissatisfied, 3= Neutral, 5=Very Satisfied)
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5.How likely are you to recommend CWCU to friends or family?
(1= Not at all Likely, 3= Neutral, 5=Extremely Likely)
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6.In the last 12 months, have you seen or heard about CWCU's brand awareness campaign and/or promotions?
7.What does the CWCU brand represent to you?
(Sort items into order of rank, with the Rank items 1-5, with 5 being the highest)
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Primary Financial Institution
Community and Services
Trust and Reliability
Forward thinking/Innovative
Competitive with the Big Banks
8.Which CWCU products do you currently use? (Select all that apply)
9.How well do CWCU’s loan and deposit products meet your needs?
(1= Do not meet my needs at all, 3= Neutral, 5=Perfectly meets my needs)
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10.In the last 12 months, have you experienced any limitations or frustrations with our services?
11.Compared to bigger banks, how flexible do you feel CWCU is as a lender?
(1= Much less flexible, 3= Neutral, 5=Much more flexible)
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12.How important is CWCU’s involvement in your local communities to you?
(1= Not important at all, 3= Neutral, 5=Extremely important)
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13.What would you like to see more of from CWCU in the future? (e.g., products, services, technology, community support, etc.)
14.Any final thoughts or feedback you'd like to share?
15.Would you like CWCU to contact you for further discussion?