Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. 2019 Northeast YMCA Member Survey Question Title * 1. How long have you been a YMCA member? 6 months or less 6 months to a year 1-3 years 3-5 years 5+ years OK Question Title * 2. On average, how often do you use the YMCA facility? 7+ times/week 5-6 times/week 3-4 times/week 1-2 times/week Less than once/week OK Question Title * 3. Are you currently facing barriers or limitations to using your YMCA membership? Yes No If yes, please explain. OK Question Title * 4. To what level do you agree with the following: Strongly Agree Agree Disagree Strongly Disagree Don't Know You feel welcome at the YMCA You feel welcome at the YMCA Strongly Agree You feel welcome at the YMCA Agree You feel welcome at the YMCA Disagree You feel welcome at the YMCA Strongly Disagree You feel welcome at the YMCA Don't Know Your YMCA is a good place to bring kids Your YMCA is a good place to bring kids Strongly Agree Your YMCA is a good place to bring kids Agree Your YMCA is a good place to bring kids Disagree Your YMCA is a good place to bring kids Strongly Disagree Your YMCA is a good place to bring kids Don't Know Your YMCA is helping to build a strong community Your YMCA is helping to build a strong community Strongly Agree Your YMCA is helping to build a strong community Agree Your YMCA is helping to build a strong community Disagree Your YMCA is helping to build a strong community Strongly Disagree Your YMCA is helping to build a strong community Don't Know Your YMCA's image in the community is strong Your YMCA's image in the community is strong Strongly Agree Your YMCA's image in the community is strong Agree Your YMCA's image in the community is strong Disagree Your YMCA's image in the community is strong Strongly Disagree Your YMCA's image in the community is strong Don't Know My YMCA membership provides good value for me My YMCA membership provides good value for me Strongly Agree My YMCA membership provides good value for me Agree My YMCA membership provides good value for me Disagree My YMCA membership provides good value for me Strongly Disagree My YMCA membership provides good value for me Don't Know OK Question Title * 5. What YMCA programs/services do you enjoy the most? Select all that apply. Child Care Fitness Classes Fitness Floor/Workout Equipment Gyms Personal Training Preschool or Before/After School Programs Swimming Pools Training Programs (Marathon Training, Barre, TRX, BOGAFiT, etc.) YMCA Camp Kitaki Youth Programs (Dance, Swimming, Gymnastics, Day Camps, etc.) Youth Sports (Baseball, Basketball, Flag Football, Soccer, etc.) Other Please explain. OK Question Title * 6. What programs/services can we improve on? Select all that apply. Fitness Classes Fitness Floor/Workout Equipment Youth Programs (Gymnastics, Swimming, Dance, Day Camps, etc.) Gyms Swimming Pools Personal Training Other No Need for Improvements Please explain. OK Question Title * 7. What is the primary reason you chose the YMCA instead of other gyms in Lincoln? Atmosphere Fitness Classes Fitness Floor/Workout Equipment Location Cost Financial Assistance Staff Sense of Community and Belonging The YMCA Mission I Belong to Multiple Gyms Other Please explain. OK Question Title * 8. Which of the following methods of communication would be the most helpful for you to hear about upcoming YMCA programs/events/services? Select all that apply. Posters in the YMCA Email Text Messaging Facebook Postcards Website Other (please specify) OK Question Title * 9. How would you rate the YMCA website as a resource for getting you the information you need to fully utilize your membership? Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent Please tell us any obstacles you've encountered with the YMCA website. OK Question Title * 10. Overall, how would you rate the YMCA? Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent OK Question Title * 11. Would you recommend the YMCA to your friends and family? Yes No Why or why not? OK Question Title * 12. Are there individual staff members who have gone above and beyond to help you? Yes No If yes, please let us know the name of the staff member(s). OK Question Title * 13. Please contact me about getting involved with the YMCA through: Volunteering Donating Visiting with someone to help me use my YMCA membership Nothing at this time OK Question Title * 14. Is there anything else you'd like us to know? Yes No If yes, please comment. OK Question Title * 15. Please provide your Name, Address, Phone Number and Email Name Address Address 2 City/Town State/Province ZIP/Postal Code Email Address Phone Number OK DONE
