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911 Caller Satisfaction Survey
1.
When did you call 911?
Date / Time
Date
January
February
March
April
May
June
July
August
September
October
November
December
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
1913
1914
1915
1916
Su
Sunday
Mo
Monday
Tu
Tuesday
We
Wednesday
Th
Thursday
Fr
Friday
Sa
Saturday
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2.
What was the location of your emergency?
3.
What was the nature of your emergency?
4.
Did the dispatcher verify your personal contact information and location?
Yes
No
If No, please explain.
5.
Was your call handled in a timely manner?
Yes
No
If no, please explain.
6.
Did the dispatcher handle your call with empathy and concern?
Yes
No
If no, please explain.
7.
On a scale of 1-5 how confident were you in your dispatcher's ability?
Not Confident at all
1 star
Somewhat Confident
2 stars
Neutral
3 stars
Reasonably Confident
4 stars
Exceptionally Confident
5 stars
8.
On a scale 1-5 how would you rate your dispatcher's attitude?
Very Poor
1 star
Somewhat lacking
2 stars
Neutral
3 stars
Fairly positive
4 stars
Great Attitude
5 stars
9.
Is there anything else you’d like to share about your experience?
Current Progress,
0 of 9 answered