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Please help us make Appetitely better!
If you could please answer a 10 question survey, your feedback will make a huge difference towards improving our service for others.
OK
1.
Please describe any and all reasons why you cancelled the Appetitely service:
2.
Select ANY of the following items (there may be more than one) that you
liked
about Appetitely:
Communication with Customer Service Department
Appetitely’s handling of dietary restrictions/needs
Recipe ease/difficulty
Delivery
Ease/difficulty of website/app
Price of food
Environmental sustainability
None of the above
3.
Select ANY of the following items (there may be more than one) that contributed to you
canceling
Appetitely:
Recipe ease/difficulty
Communication with Customer Service Department
Price of food
Ease/difficulty of website/app
Delivery
Appetitely’s handling of dietary restrictions/needs
Environmental sustainability
None of the above
4.
Select ANY of the following dietary restrictions/needs (there may be more than one) that you or your household have:
Other dietary restriction/need
Specific diet needs (Paleo, Keto, South Beach, etc.)
Food intollerance/allergy
Vegetarian
Vegan
Health restrictions (Low Sodium, Diabetic, etc.)
Religious (Kosher, Halal, etc.)
No dietary restriction/need
5.
Please describe any dietary restrictions you (or your household) have in more detail. If you do not have any, please write "none" or move on to the next question.
6.
Did anything related to delivery of our food make you want to keep or cancel Appetitely?
Strongly made you want to keep Appetitely
Made you want to keep Appetitely
Neutral
Made you want to cancel Appetitely
Strongly made you want to cancel Appetitely
7.
How satisfied or dissatisfied were you with the pricing of Appetitely's food?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
8.
After canceling Appetitely, which of the following will you use most to replace Appetitely meals?
Food from the grocery store
Someone else (other than you) providing meals
Restaurant meals
Another meal kit service
None of the above
9.
If you plan to use a different meal kit service, what is the name of that service? (If not applicable, simply skip to the next question.)
10.
How could Appetitely change to keep a customer like you?
Current Progress,
0 of 10 answered