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* 1. Subscriber's Information

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* 2. Why did you choose IPTEC LTD? (Can select multiple choice)

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* 3. How likely is it that you would recommend IPTEC to a friend or colleague?

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* 4. Overall, how would you rate the service you received from your Sales Key Account Manager (KAM) from IPTEC LTD.?

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* 5. Overall, how would you rate the service you received from your Technical Account Manager (TAM) from IPTEC LTD

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* 6. Overall, how would you rate the service you received from your Billing Team from IPTEC LTD

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* 7. How would you describe the professionalism and knowledge of the technical team when resolving issues? (Can Select multiple Choice)

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* 8. How do you rate our responsiveness in dealing with you wherever you face any challenges?

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* 9. What is your preferred way of contact? ( Can Select multiple choice)

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* 10. Which module of payment method you prefer ?

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* 11. What technical problem do you face most frequently?

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* 12. Which of the following words would you use to describe our services? (Can Select multiple Choice)

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* 13. How well does our internet service meet your needs?

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* 14. Overall , how satisfied and dissatisfied are you with the IPTEC?

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* 15. How could we improve our services to meet your needs more efficiently?

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* 16. Please share any other comments you have below:

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