MONT RIPLEY Customer Survey 2022-2023

Help Mont Ripley continuously improve your experiences at the ski area by taking a few minutes to fill out our annual survey. All questions are optional and you may remain anonymous. However, if you would like additional information or a follow up on any of your feedback, please leave your email address at the end of the survey.

Question Title

1. Does Mont Ripley improve your health, wellness, and quality of life in the Keweenaw during the winter?

Yes

Question Title

2. During the 2022-2023 season, how many times did you visit Mont Ripley?

0-5

6-15

16-25

26+

Question Title

3. Were you a Season Pass Holder during the 2022-2023 Season?

Yes

Question Title

4. Are you a Skier, Snowboarder or Telemark Skier? (check all that apply)

Skier

Snowboarder

Telemark

Question Title

5. While at Mont Ripley, where did you spend the majority of your time?

Chalet

Terrain Park

Tree Runs

Back Country

Bowls

Race Course

Groomed Runs

Tube Park

Question Title

6. Did you utilize the newly re-opened Deer Track and Powderstash runs this season?

Yes

Question Title

7. Which of the following do you use to find hours, pricing, events, and general information about what's happening at Mont Ripley?

Mont Ripley's Website

Google

Facebook, Instagram, Social Media

Emails

Word of Mouth

Phone/Call the hill directly

Other (please specify)

Question Title

8. Based on your experiences overall, how would you rate our employees and the services we provide?

	Poor Service	Less than Acceptable Sevice	Neutral	Acceptable Service	Amazing Service	N/A
Online Ticket/Pass Ordering	Online Ticket/Pass Ordering Poor Service	Online Ticket/Pass Ordering Less than Acceptable Sevice	Online Ticket/Pass Ordering Neutral	Online Ticket/Pass Ordering Acceptable Service	Online Ticket/Pass Ordering Amazing Service	Online Ticket/Pass Ordering N/A
Tube Park	Tube Park Poor Service	Tube Park Less than Acceptable Sevice	Tube Park Neutral	Tube Park Acceptable Service	Tube Park Amazing Service	Tube Park N/A
Ticket Office	Ticket Office Poor Service	Ticket Office Less than Acceptable Sevice	Ticket Office Neutral	Ticket Office Acceptable Service	Ticket Office Amazing Service	Ticket Office N/A
Rental	Rental Poor Service	Rental Less than Acceptable Sevice	Rental Neutral	Rental Acceptable Service	Rental Amazing Service	Rental N/A
Lifts	Lifts Poor Service	Lifts Less than Acceptable Sevice	Lifts Neutral	Lifts Acceptable Service	Lifts Amazing Service	Lifts N/A
Ski School/Lessons	Ski School/Lessons Poor Service	Ski School/Lessons Less than Acceptable Sevice	Ski School/Lessons Neutral	Ski School/Lessons Acceptable Service	Ski School/Lessons Amazing Service	Ski School/Lessons N/A
Ripley Tune and Supply/Retail	Ripley Tune and Supply/Retail Poor Service	Ripley Tune and Supply/Retail Less than Acceptable Sevice	Ripley Tune and Supply/Retail Neutral	Ripley Tune and Supply/Retail Acceptable Service	Ripley Tune and Supply/Retail Amazing Service	Ripley Tune and Supply/Retail N/A
Huski Cafe	Huski Cafe Poor Service	Huski Cafe Less than Acceptable Sevice	Huski Cafe Neutral	Huski Cafe Acceptable Service	Huski Cafe Amazing Service	Huski Cafe N/A

Question Title

9. Rate your overall experience at Mont Ripley during the 2022-2023 season.

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

10. Are you aware of Mont Ripley's new fundraising campaign for the expansion fund? (e.g. Beginner run, Upgraded chalet, Parking Lot expansion, Equipment)

Yes

Question Title

11. Are you interested in more information on the proposed expansion or how to donate through Michigan Tech?

Yes, I am interested in more information.

Yes, I am interested in donating.

No, I do not want any additonal information at this time.

MONT RIPLEY Customer Survey 2022-2023

Question Title

1. Does Mont Ripley improve your health, wellness, and quality of life in the Keweenaw during the winter?

Question Title

2. During the 2022-2023 season, how many times did you visit Mont Ripley?

Question Title

3. Were you a Season Pass Holder during the 2022-2023 Season?

Question Title

4. Are you a Skier, Snowboarder or Telemark Skier? (check all that apply)

Question Title

5. While at Mont Ripley, where did you spend the majority of your time?

Question Title

6. Did you utilize the newly re-opened Deer Track and Powderstash runs this season?

Question Title

7. Which of the following do you use to find hours, pricing, events, and general information about what's happening at Mont Ripley?

Question Title

8. Based on your experiences overall, how would you rate our employees and the services we provide?

Question Title

9. Rate your overall experience at Mont Ripley during the 2022-2023 season.

Question Title

10. Are you aware of Mont Ripley's new fundraising campaign for the expansion fund? (e.g. Beginner run, Upgraded chalet, Parking Lot expansion, Equipment)

Question Title

11. Are you interested in more information on the proposed expansion or how to donate through Michigan Tech?

Question Title

12. Do you have any additional feedback for us regarding Mont Ripley?

Question Title

13. Leave your email address below - Indicate if you would like follow up information and/or a response addressing your feedback.

Question Title

* 1. Does Mont Ripley improve your health, wellness, and quality of life in the Keweenaw during the winter?

Question Title

* 2. During the 2022-2023 season, how many times did you visit Mont Ripley?

Question Title

* 3. Were you a Season Pass Holder during the 2022-2023 Season?

Question Title

* 4. Are you a Skier, Snowboarder or Telemark Skier? (check all that apply)

Question Title

* 5. While at Mont Ripley, where did you spend the majority of your time?

Question Title

* 6. Did you utilize the newly re-opened Deer Track and Powderstash runs this season?

Question Title

* 7. Which of the following do you use to find hours, pricing, events, and general information about what's happening at Mont Ripley?

Question Title

* 8. Based on your experiences overall, how would you rate our employees and the services we provide?

Question Title

* 9. Rate your overall experience at Mont Ripley during the 2022-2023 season.

Question Title

* 10. Are you aware of Mont Ripley's new fundraising campaign for the expansion fund? (e.g. Beginner run, Upgraded chalet, Parking Lot expansion, Equipment)

Question Title

* 11. Are you interested in more information on the proposed expansion or how to donate through Michigan Tech?

Question Title

* 12. Do you have any additional feedback for us regarding Mont Ripley?

Question Title

* 13. Leave your email address below - Indicate if you would like follow up information and/or a response addressing your feedback.

1. Does Mont Ripley improve your health, wellness, and quality of life in the Keweenaw during the winter?

2. During the 2022-2023 season, how many times did you visit Mont Ripley?

3. Were you a Season Pass Holder during the 2022-2023 Season?

4. Are you a Skier, Snowboarder or Telemark Skier? (check all that apply)

5. While at Mont Ripley, where did you spend the majority of your time?

6. Did you utilize the newly re-opened Deer Track and Powderstash runs this season?

7. Which of the following do you use to find hours, pricing, events, and general information about what's happening at Mont Ripley?

8. Based on your experiences overall, how would you rate our employees and the services we provide?

9. Rate your overall experience at Mont Ripley during the 2022-2023 season.

10. Are you aware of Mont Ripley's new fundraising campaign for the expansion fund? (e.g. Beginner run, Upgraded chalet, Parking Lot expansion, Equipment)

11. Are you interested in more information on the proposed expansion or how to donate through Michigan Tech?

12. Do you have any additional feedback for us regarding Mont Ripley?

13. Leave your email address below - Indicate if you would like follow up information and/or a response addressing your feedback.