Help us improve your online experience so we can give you more of what you love.

The survey will take 3-4 minutes to complete, and we’ll give you an exclusive 25% off code to express our thanks!

Question Title

* 1. Overall, I find the content Lovisa sends me engaging and relevant to my interests.

Question Title

* 2. The Lovisa email and website experience feels personalised.

Question Title

* 3. Based on how often you currently hear from us, would you like to hear from us:

Question Title

* 4. On a scale of 1 to 10, how likely are you to recommend the Lovisa online experience to a friend?

0 10
Clear
i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. Do you feel there is anything missing from our current website experience? Select all that apply.

Question Title

* 6. What type of promotions do you prefer to see online?

Question Title

* 7. Would you be interested if Lovisa launched a Loyalty Programme where you could get member benefits and special offers?

Question Title

* 8. What are your favourite loyalty programmes? Select all that apply.

Question Title

* 9. Please tell us what you love about the loyalty programme(s) selected above.

Question Title

* 10. If Lovisa launched a loyalty program, what kind of rewards would you prefer?

Question Title

* 11. Would you like to be a part of a tiered loyalty program (e.g. bronze, silver and gold) where you’d get different rewards depending on your spending tier?

Question Title

* 12. Do you follow us on social media?

Question Title

* 13. What platform do you prefer to see content from Lovisa on? Select all that apply.

Question Title

* 14. What do you love seeing on social media from your favourite brands? Tick all that apply.

Question Title

* 15. Would you be interested in any of the following activities organised by Lovisa?

Question Title

* 16. Do you prefer to shop with us in store or online?

Question Title

* 17. Why do you shop with Lovisa?

Question Title

* 18. What age category do you fall in to?

Question Title

* 19. How do you identify?

Question Title

* 20. Do you have any other comments or feedback about Lovisa, our in store or online experiences or what you’d like to see more of in the future?

T