Background Notes

Communication Support Workers provide access to the curriculum and the wider learning environment in education institutions for young people with hearing loss, sight loss or multi sensory impairment.

The BSL Coalition has commissioned this consultation to establish whether a set of National Occupational Standards is required to benchmark training and qualifications for CSWs working with people with hearing loss, sight loss or multi sensory impairment. Although CSWs can work with all young people in education, this piece of research is focusing on CSWs working with children under the age of 16.

If the need for National Occupational Standards for CSWs is identified, they will be developed as a separate piece of work through consultation with the CSW community as a whole.

National Occupational Standards are detailed statements of the skills, knowledge and understanding needed in employment. They inform vocational qualifications and can be used for a range of purposes including benchmarking, recruitment, training, assessment and course design.

Everything you tell us in this questionnaire will be treated in the strictest confidence and used for research purposes only in accordance with the Data Protection Act. Any reports generated from the information received will be presented in an aggregated, anonymous format.

If you have any queries about the BSL Coalition, please contact

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