1. About the Customer Success Resource Registry

As the worldwide Customer Success profession and community continues to grow at an ever increasing pace, many companies are beginning to turn to outside resources to assist them with developing and extending their Customer Success teams. To assist those companies in locating appropriate resources, the Customer Success Association has created a Resource Registry for consulting, training and recruiting service providers.

The Customer Success Resource Registry will have two aspects. The first is a simple listing of company names as links to their respective websites. Only those providers who maintain appropriate web pages about their Customer Success-specific services may be included in the CS Resource Registry list. The second aspect is a detailed breakdown of specific service categories and types together with links for providers offering appropriate services within that category and type.

To be considered for inclusion at any level of the Customer Success Resource Registry, companies must fully complete the application form, qualify for listing, and pay any required fees for the desired listing level.

Followup comments / questions may be sent to Mikael Blaisdell by email: mikael@mblaisdell.com

© 2015 Mikael Blaisdell & Associates Inc.

* 1. Contact Information

* 2. Please enter the URLs for the web pages describing your company and its Customer Success-specific services. (100 characters maximum per line)

* 3. What is the size of your company?

* 4. Do you have associates that work with you on projects on a contract basis?

* 5. What is your market focus?

* 6. What is the size of your customers? Please check all that apply:

* 7. For how long have you been offering consulting, training or recruiting services in the Customer Success Management sector?

* 8. What specific market segments does your company serve? Please check all that apply:

* 9. What Customer Success consulting services do you offer? Please check all that apply:

* 10. Do you have contract relationships with any manufacturers of Customer Success technologies, including membership on Advisory boards, etc.? If so, please indicate which ones.

* 11. If you do have contract relationships with Customer Success Management Technology vendors, please identify the kinds of services you provide. Please also list the names of the vendors with whom you have such relationships in the Comments and Explanations field below:

* 12. If you offer recruiting services in the Customer Success community, please identify which types of clients/positions/candidates you serve. Please check all that apply.

* 13. If you offer training services, please identify your client types / audiences. Please check all that apply:

* 14. Are you coordinating/leading any local Customer Success focused meetups or other professional gatherings? If so, please provide the URL to the group's registration page and/or other websites (LinkedIn discussion groups, other online community resources, etc.)

100% of survey complete.