The State of Communication Question Title * 1. What types of internal communication is your department producing the most of right now? (Please rank.) 1 2 3 4 5 6 7 Executive communication 1 2 3 4 5 6 7 Manager communications 1 2 3 4 5 6 7 Covid-19 information 1 2 3 4 5 6 7 DE&I information 1 2 3 4 5 6 7 Benefits information 1 2 3 4 5 6 7 General wellness information 1 2 3 4 5 6 7 Company news (updates, new hires, etc) Question Title * 2. Which communication channels do you find are most effective? (Please rank.) 1 2 3 4 5 6 7 8 9 10 Email 1 2 3 4 5 6 7 8 9 10 Intranet pages/sites 1 2 3 4 5 6 7 8 9 10 Mobile apps 1 2 3 4 5 6 7 8 9 10 SMS/Txt messaging 1 2 3 4 5 6 7 8 9 10 Virtual/Video meetings 1 2 3 4 5 6 7 8 9 10 Internal virtual social networking, chat and real-time messaging 1 2 3 4 5 6 7 8 9 10 On-demand prerecorded video 1 2 3 4 5 6 7 8 9 10 Digital signage/monitors 1 2 3 4 5 6 7 8 9 10 Print publications 1 2 3 4 5 6 7 8 9 10 Internal podcasts Question Title * 3. Which communication channels are you currently utilizing the most? (Please rank.) 1 2 3 4 5 6 7 8 9 10 Email 1 2 3 4 5 6 7 8 9 10 Intranet pages/sites 1 2 3 4 5 6 7 8 9 10 Mobile apps 1 2 3 4 5 6 7 8 9 10 SMS/Txt messaging 1 2 3 4 5 6 7 8 9 10 Virtual/Video meetings 1 2 3 4 5 6 7 8 9 10 Internal virtual social networking, chat and real-time messaging 1 2 3 4 5 6 7 8 9 10 On-demand prerecorded video 1 2 3 4 5 6 7 8 9 10 Digital signage/monitors 1 2 3 4 5 6 7 8 9 10 Print publications 1 2 3 4 5 6 7 8 9 10 Internal podcasts Question Title * 4. For those top three channels you selected, how would you rate your employees’ engagement with these channels on a scale of 1 to 5 (with 5 being very engaged with these modes of communication and 1 being unengaged)? 1 2 3 4 5 I Don’t Know Question Title * 5. Which communications channel do you find works best for: Communications Channel Sharing knowledge with a broad, targeted audience: Email Intranet pages/sites Mobile apps SMS/Txt messaging Virtual/Video meetings Internal virtual social networking, chat and real-time messaging On-demand prerecorded video Digital signage/monitors Print publications Internal podcasts Other Sharing knowledge with a broad, targeted audience: Communications Channel menu Motivating change and reinforcing culture Email Intranet pages/sites Mobile apps SMS/Txt messaging Virtual/Video meetings Internal virtual social networking, chat and real-time messaging On-demand prerecorded video Digital signage/monitors Print publications Internal podcasts Other Motivating change and reinforcing culture Communications Channel menu Providing strategic direction, state of business: Email Intranet pages/sites Mobile apps SMS/Txt messaging Virtual/Video meetings Internal virtual social networking, chat and real-time messaging On-demand prerecorded video Digital signage/monitors Print publications Internal podcasts Other Providing strategic direction, state of business: Communications Channel menu Building communities and listening to feedback: Email Intranet pages/sites Mobile apps SMS/Txt messaging Virtual/Video meetings Internal virtual social networking, chat and real-time messaging On-demand prerecorded video Digital signage/monitors Print publications Internal podcasts Other Building communities and listening to feedback: Communications Channel menu Providing detailed instructions and immediate action items: Email Intranet pages/sites Mobile apps SMS/Txt messaging Virtual/Video meetings Internal virtual social networking, chat and real-time messaging On-demand prerecorded video Digital signage/monitors Print publications Internal podcasts Other Providing detailed instructions and immediate action items: Communications Channel menu Question Title * 6. Which internal email metrics are you finding valuable? (Select all that apply.) Open rates Click-through Attention rates (open but didn’t immediately ignore) Readership/Read time Replies/Feedback Other: Don’t measure these Question Title * 7. Without (this channel), we wouldn’t have been able to communicate with employees during this pandemic. (select one) Email Microsoft Teams Slack Intranet Employee Mobile Apps Employee social channels (like Yammer, Dynamic Signal or Social Chorus) Other (please specify) Question Title * 8. What type of organization do you work for? Corporation Nonprofit or association Consultancy PR or Marketing Agency Government Other (please specify) Question Title * 9. How many employees are in your organization? Less than 500 Less than 1,000 Less than 3,000 3,000-10,000 More than 10,000 Question Title * 10. How many internal communicators (including corp comms and HR coms, etc) does your organization employ? 1-5 6-10 11-25 26-50 51-100 More than 100 Please provide your contact information so we can send you a copy of the results of this survey. Your answers will remain confidential. Question Title * 11. Name: Question Title * 12. Job Title: Question Title * 13. Company: Question Title * 14. Email: Done