Customer Satisfaction Survey
1.
How many employees did you speak with in the CSCL Bureau?
One person
Two people
More than two people
2.
What Division did you speak with? (You may choose more than one.)
Corporations Division
Licensing Division
Securities Division
Regulatory Compliance Division
3.
How long was your wait on hold?
Did not hold
1-2 minutes
3-5 minutes
7-10 minutes
more than 10 minutes
4.
Was your question answered?
Yes
No
5.
How quickly was your question answered?
Quickly
Average
Slowly
6.
How clear was the information you received?
Very clear
Clear
Unclear
Very unclear
7.
Overall, how satisfied were you?
Very satisfied
Satisfied
Dissatisfied
Very dissatisfied
8.
Using the space provided below, please enter any comments, suggestions or improvement ideas:
Current Progress,
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