Client Satisfaction Survey

Question Title

* 1. In what city do you live?

Question Title

* 2. In what County do you live in?

Question Title

* 3. Please check service(s) received from our agency:

Question Title

* 4. Are there other types of assistance or services that you are seeking that Southeast NM Community Action Corporation does not provide?

Question Title

* 5. Describe how satisfied you are with the services you received from our agency by checking the rating which best describes your experience.

  Strongly agree  Agree Disagree Strongly disagree 
Staff was courteous and helpful 
Staff explained what I needed to qualify for services 
Staff answered my questions and/or concerns 
Staff offered me referrals to help meet my needs (other programs, resources, contact information for other agencies)
I was able to get an appointment or get in touch with staff quickly 
I understand the information given to me by staff 
I know how to file a complaint (Grievance Policy) about services with Southeast NM Community Action Corporation
I would recommend Southeast NM Community Action Corporation to a friend  

Question Title

* 6. How did you hear about Southeast NM Community Action Corporation (SNMCAC)

Question Title

* 7. What could Southeast NM Community Action Corporation do to improve services?

T