* 1. How often have you visited Desert Star Family Planning within the past year?

* 2. How would you rate our concern for your privacy?

* 3. Do you feel as if you are greeted with warm and friendly faces?

* 4. Overall, how easy do you find it to schedule appointments?

* 5. How long was your wait on hold before speaking with a staff member?

* 6. When you call our office with questions or concerns do you feel confident with the response you receive?

* 7. How long did you wait in the reception area beyond your scheduled appointment time?

* 8. Did you feel that your provider spent an adequate amount of time with you?

* 9. Would you recommend our office to your family and friends?

* 10. Please select the reason(s) you come to our office for your medical needs.

T