1. About the Customer Success Resource Registry

As the worldwide Customer Success profession and community continues to grow at an ever increasing pace, many companies are beginning to turn to outside resources for help in developing and extending their Customer Success capabilities. To assist those companies in locating appropriate resources, the Customer Success Association has created The Customer Success Resource Registry for consulting, training, recruiting, and other service providers.

The Customer Success Resource Registry has two aspects. The first is a simple listing of company names as links to their respective websites. Only those providers who maintain appropriate web pages about their Customer Success-specific services may be included in the CS Resource Registry list. The second aspect is a detailed breakdown of specific service categories and types together with links for providers offering appropriate services within that category and type.

To be considered for inclusion at any level of The Customer Success Resource Registry, companies must fully complete the application form and qualify for listing.

Note: The Customer Success Association maintains a strict policy of vendor-neutrality. Whatever is made available to one vendor must be available to any other; we never do anything that is commission-based or that would give rise to any perception of favoring any vendor over the others.

Followup comments / questions may be sent to Mikael Blaisdell by email: mikael@mblaisdell.com

© 2021 Mikael Blaisdell & Associates Inc.

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* 1. Contact Information

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* 2. What is the size of your company?

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* 3. Do you have associates that work with you on projects on a contract basis?

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* 4. For how long have you been offering consulting, training, recruiting, or other services in the Customer Success sector?'

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* 5. Does your company have offices in more than one country?

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* 6. If you have contract, referral or other relationships with Customer Success Technology vendors, please identify the kinds of services you provide. Please also identify the vendors with whom you have such relationships in the Comments and Explanations field below:

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* 7. What is your market focus?

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* 8. Are you coordinating/leading any local Customer Success focused meetups or other professional gatherings? If so, please provide the URL to the group's registration page and/or other websites (LinkedIn discussion groups, other online community resources, etc.)

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* 9. Does your company offer Customer Success consulting services? Y/N  (If N, the consultants section of the application will be automatically skipped.)

 
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