CREATE Review Databook Version 4 Part 1 SME Key Information Question Title * 1. Unique SME Code Question Title * 2. Business Details Contact Name: * Company: * Address 1: Address 2: Town: ZIP/Postal Code: * Country: * Email Address: * Land Line Phone Number: Question Title * 3. What are the company's main business activities? Question Title * 4. Business Sector Oil & Gas Wholesale or Retail Agriculture, forestry and fishing Renewable Energy Production / Manufacturing Automotive Bio Medical Construction Distribution; transport Tourism and accommodation Food and drink Information and communication Financial and insurance activities Real estate activities Business service activities Public administration; education; health Other services and household activities Creative Industries & Media Green & Environmental Technologies Security & Defence Question Title * 5. To enable the time to be most effective for you, which 3 of the following areas are most important to your business? (Only your top 3 choices are needed) 1 2 3 4 5 6 7 8 9 10 11 12 13 IT Risks & Business Continuity 1 2 3 4 5 6 7 8 9 10 11 12 13 Sharing Files and Collaborating 1 2 3 4 5 6 7 8 9 10 11 12 13 Generating better sales and more enquiries 1 2 3 4 5 6 7 8 9 10 11 12 13 Remote working 1 2 3 4 5 6 7 8 9 10 11 12 13 Mobile & Apps 1 2 3 4 5 6 7 8 9 10 11 12 13 Getting help 1 2 3 4 5 6 7 8 9 10 11 12 13 Optimising Bandwidth 1 2 3 4 5 6 7 8 9 10 11 12 13 Using Video 1 2 3 4 5 6 7 8 9 10 11 12 13 Digital communication 1 2 3 4 5 6 7 8 9 10 11 12 13 Improving Operations 1 2 3 4 5 6 7 8 9 10 11 12 13 Developing Products 1 2 3 4 5 6 7 8 9 10 11 12 13 Getting ahead with IT 1 2 3 4 5 6 7 8 9 10 11 12 13 Skills and People Question Title * 6. How long has the business been operating? <1 year 1 - 2 years 3 - 5 years 6 - 10 years 11 - 25 years 26 - 50 years >51 years Question Title * 7. How many Full Time Equivalent staff do you currently employ? Number Question Title * 8. Please provide the addresses of your online presence Website Twitter Linked In Facebook You Tube Question Title * 9. If the SME manages their own business Facebook page, explain that CREATE can review how well it is performing for them and how they can improve its reach. Ask the contact to access their Facebook page while you are on the call. They should navigate to the settings tab and select ‘roles’. There they can add their local CREATE email address Hereford@create-nwe.eu; ernact@create-nwe.eu; scotland@create-nwe.eu; nevers@create-nwe.eu; voka@create-nwe.eu; mwra@create-nwe.eu as an ‘analyst’. Stress that this does not give away any permissions other than the ability to see how their Facebook page is performing; the results of the analysis will be discussed during the review and they can have regular updates thereafter.Did the SME add CREATE as an Analyst? Yes No Question Title * 10. If the SME has a twitter profile, ask them to provide the handles of up to 3 of their competitors. If they don’t know the handles, ask them to just identify the companies. Stress that this is entirely confidential but, by doing so, they will be able to covertly compare how well they engage with their customers against their competitors. The results will also be discussed at the session and they can have regular updates thereafter. Competitor 1 @ Competitor 2 @ Competitor 3 @ Question Title * 11. What motivated you to request a review? To benefit the business To make the most of faster broadband To access funding Done