Credit Card Travel Rewards/Miles #1172

Question Title

* 1. Contact Information:

First Name

Last Name

Address

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

Question Title

* 2. Gender:

Male

Female

Transgender

Non-Binary

Other (please specify)

Question Title

* 3. Age:

Question Title

* 4. What is your race or national origin?

White or Caucasian

Black or African American

Hispanic or Latino

Asian or Asian American

American Indian or Alaska Native

Native Hawaiian or other Pacific Islander

Other (please specify)

Question Title

* 5. What best describes that area in which you live?

Rural

Suburban

Urban

Question Title

* 6. What occupation/industry do you currently work in or have worked in?

Advertising

Construction

Engineering

Law Professional

Marketing Professional

Medical Professional

Shipping or logistics

Retail Professional

Food service

Airline

Hospitality or Hotel

Education Professional

None of the above

Other (please specify)

Question Title

* 7. What is your total household annual income?

Below $35,000

$35,000-$49,999

$50,000-$74,999

$75,000-$99,999

$100,000-$149,999

$150,000-$199,999

$200,000-$249,999

$250,000-$299,999

Question Title

* 8. What is your average credit card spend each month? Total across all your credit card:

I don't have a credit card

Below $2,000

$2,000-$2,999

$3,000-$3,999

$4,000-$4,999

$5,000-$5,999

$6,000-$6,999

$7,000-$7,999

$8,000+

Question Title

* 9. What is your employment status?

Work part-time

Work full-time

Unemployed due to COVID-19

Question Title

* 10. What is your current occupation/profession?

Question Title

* 11. Have you participated in any market research in the past 12 months?

Yes

Question Title

* 12. Prior to confirming you as a participant, we would ask you to sign a non-disclosure agreement. Would you be willing to sign one?

Yes

Question Title

* 13. Which of the following best describes your behavior when it comes to paying for your credit card bills each month?

I pay the full amount owed on every bill

I pay more than the minimum owed on every bill, but lee than the full amount

I pay only the minimum amount owed on every bill

I don't pay my balance off each month

Question Title

* 14. What are all the credit card(s) that you currently have?

Question Title

* 15. Do you currently have a credit card that has an annual fee?

Yes

Question Title

* 16. Which credit card(s) are you paying an annual fee on and how much is that annual fee?

Question Title

* 17. How open would you be in applying for a travel credit card with an annual fee? (Assume it has benefits relevant for you and you are able to travel post-pandemic the same amount you traveled pre-pandemic)?

Not at all open

Neutral

Somewhat open

Very open

Question Title

* 18. Which of these companies would you NOT want a travel credit card from? Select all that apply

Air France

None of these

Air Canada

Delta Airlines

Allegiant

LATAM Airlines

Spirit Airways

Aeromexico

American Airlines

United Airlines

Singapore Airlines

Alaska Airlines

British Airlines

Lufthansa

Avianca Airlines

Question Title

* 19. Do you primarily travel for business or leisure?

Business

Leisure

An even mix of business and leisure

Question Title

* 20. How often do you fly the below cabin classes in a typical travel year? Select all that apply

First class

Business class

Premium economy

Economy

Question Title

* 21. Which of the following airlines have you flown in the last 3 years? Select all that apply

Aegean Airlines

Avianca

Hawaiian

LOT Polish Airlines

Swiss

Shenzhen Airlines

TAP Air Portugal

American Airlines

Southwest

SAS

Air New Zealand

Croatia Airlines

Turkish Airlines

Iberia

Eva Air

Alaska Airlines

Air Canada

Frontier

Air India

Egyptair

Avianca

Virgin Airlines

Singapore Airlines

Free Spirit

Ethiopian Airlines

Brussels Airlines

South African Airlines

Air China

Delta

Austrian Airlines

Aer Lingus

Air France

Asiana Airlines

Lufthansa

Copa Airlines

Thai Airways International

ANA

British Airlines

JetBlue

United

Other (please specify)

Question Title

* 22. In a typical (non-pandemic year), how frequently do you fly roundtrip from the U.S. to an international destination?

0-1 times

2-3 times

4-8 times

9-11 times

12-24 times

On a weekly basis or more

Question Title

* 23. Post-COVID, how frequently do you expect to fly roundtrip from the U.S. to an international destination?

O-1 times a year

2-3 times a year

4-8 times a year

9-11 times a year

12-24 times a year

On a weekly basis or more

Question Title

* 24. Which of the following describes how you interact with the travel programs or credit card programs you're enrolled in? Select all that apply

I know how many points I have accumulated and how many each point is worth in dollars

I participate in loyalty programs but don't check my points too often

I specifically research and compare values of different programs and decide where to maximize my spend to get the greatest benefits

I value having status and will do what it takes to maintain status

I will do the research to ensure I get the maximum value when I redeem my points

I am someone who has multiple credit cards and will strategically use them depending on what gets me the most value

I like to keep things simple with one credit card for my expenses

I am someone who frequently transfers points between my bank loyalty programs and travel loyalty programs

I read travel and credit card blogs regularly (e.g. The Points Guy, View from the Wing, or NerdWallet)

I always choose the company that is my preferred hotel or airline

Question Title

* 25. In 2019, how frequently did you travel on a transatlantic flight or a transpacific flight?

0 times

1 time

2-3 times

4-8 times

9-11 times

12-24 times

On a weekly basis or more

Question Title

* 26. Post-COVID, how frequently do you expect to travel on a transatlantic flight or a transpacific flight?

0 times a year

1 time a year

2-3 times a year

4-8 times a year

9-11 times a year

12-24 times a year

On a weekly basis or more

Question Title

* 27. Which airline loyalty programs are you enrolled in? Select all that apply

Aer Lingus AerClub

Avianca LifeMiles

Air Canada Aeroplan

Air France-KLM Flying Blue

Alaska Airlines Mileage Plan

American Airlines AAdvantage

British Airways Executive Club

Delta Skymiles

Free Spirit

FRONTIER miles

Hawaiian Miles

Iberia Plus

JetBlue TrueBlue

Singapore Airlines KrisFlyer

Southwest Rapid Rewards

United MileagePlus

Virgin Atlantic Flying Club

Other (please specify)

Question Title

* 28. Did you fly to any of the following countries on a regular basis (at least twice a year) in the last 5 years? Select all that apply outside of COVID times.

Spain

Germany

Japan

France

China

Singapore

Mexico

Other (please specify)

Question Title

* 29. Did you fly to CANADA of the following countries on a regular basis (at least twice a year) in the last 5 years?

Yes