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Customer Satisfaction Survey

Class Instrumentation Ltd is committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)
1.In which country is your business based?(Required.)
2.Please select which of the following best describes your industry?
3.Which of our products did you purchase? (please select as many as relevant)
4.Please rate the following aspects of Class Instrumentation Ltd.(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
Website and marketing
Understanding requirements
Clear communication
Sales Team
Product information
Payment methods
Value for money
Response speed
Product suitability
Product quality
Technical support
5.Please rate the following aspects of our shipping company ...(Required.)
Excellent
Good
Adequate
Poor
Unacceptable
N/A
Speed
Delivery accuracy
Provision of accurate information on Customs Procedures
Helpfulness and politeness of staff
Condition of parcel on arrival
6.Based on our performance, how likely is it that you will use us in the future or recommend us to a colleague?(Required.)
7.If you have any suggestions regarding how we could improve the service or products we provide to you, please enter them in the box below.