Customer Satisfaction Survey Question Title * 1. How long have you been a customer of Precision Medical? This is my first purchase Less than 1 year 1 - 3 years 3 - 5 years 5 - 10 years 10 or more years OK Question Title * 2. Overall, how satisfied are you with the products you purchased from Precision Medical ? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Please tell us why OK Question Title * 3. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Good value for money Price too high Poor quality Unreliable OK Question Title * 4. How well do our products meet the needs of your patients? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 5. How would you rate the quality of our products? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How responsive is Precision Medical's customer service department? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. How do you rate the ease of ordering products from Precision Medical? Extremely convenient Very convenient Moderately convenient Slightly convenient Not at all convenient OK Question Title * 8. How easy is it to navigate and order from our website? Extremely easy Very easy Somewhat easy Not so easy Please redesign your website Suggestions OK Question Title * 9. Were you able to find the information you were looking for on our website? Yes No (please specify) OK Question Title * 10. How likely are you to recommend our company and products to a friend or colleague? Extremely likely Very likely Likely Not likely OK DONE