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Citizens understands that in today’s market, technology is key to running an efficient, customer-focused agency. To get a better understanding about your overall satisfaction with Citizens’ technologies, we are asking agency principals, appointed agents, licensed customer representatives and nonlicensed support staff to complete this survey.

The survey will help us better understand your needs as an agent and prioritize system enhancements and upgrades. It should take no more than 10 minutes to complete and includes questions about Citizens’ systems, including PolicyCenter® and the Property Insurance Clearinghouse. Answers are required for questions noted with asterisks.
We value and appreciate your feedback.
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