Continued Professional Development - March Reading

FOR NCR REGISTERED DEBT COUNSELLORS ONLY

Read the CPD article in this month’s Debtfree Magazine (Issue 03 of 2026) entitled: Capturing Clearance Certificates Via the CBA Portal

Then complete the questionnaire below.

Correctly answering 3 of the questions below (75%) is required to receive 10 CPD Points.

*1.WHY THE CHANGE: Why is the new CBA Portal being used?(Required.)

It is safer in terms of the Popi Act

Less room for human error or mistakes

It's faster

All of the above

*2.GETTING USED TO THE NEW WAY: The best email address to use if you have any questions, problems or need help to get training (BUT NOT FOR THE GENERAL PUBLIC) is:(Required.)

dcsupport@cba.co.za (please cc. alison@cba.co.za).

Timmy@theNCR.org

*3.TOP TIPS: True or false: It is always helpful to draw a credit report before going onto the CBA Portal to capture a consumer clearance.(Required.)

True

False

*4.TOP TIPS: Since the CBA Portal is already safe in terms of PoPI should you upload documents with passwords?(Required.)

Yes (the credit bureaus must just guess the passwords)

No. There is no need. It is already secure.

If you would like to receive CPD points for answering these questions (and be included in future CPD events, learning, and points), please complete the info below. This constitutes your PoPi release in regard to the CPD trial and roll out. For PoPi info please head to www.debtfreedigi.co.za/cpd

*5.What is your Name?(Required.)

*6.What is your NCRDC#?(Required.)

*7.What is your Email Address?(Required.)

8.OPTIONAL: Would you like to help with the project?

Yes, i can do some data capturing if you need help

Yes, we would like to contribute a little $ to support the project

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