This educational material was prepared by the Australian Institute of Conveyancers Western Australia (AICWA) and Sue Morris for the Department of Mines, Industry Regulation and Safety, Consumer Protection Division (Consumer Protection). It is a significantly revised version of previous material developed to satisfy the prescribed educational activity requirements of the Compulsory Professional Development Program (CPD) for Settlement Agents.

This material should not be taken to be legal advice or to pre-empt government policy.

Any person in doubt as to their legal rights and obligations should seek the advice of a suitably qualified legal practitioner. Consumer Protection can provide general information and advice and can be contacted by telephone on or by sending an email.

Consumer Protection retains the copyright to this document; it may not be reproduced, copied or altered without permission.


Please note you will need to do this exercise in one sitting. It cannot be saved and completed later.

  • Introduction to the distance learning option
  • 1: Stock take quiz
  • 1.1: Legislation matters
  • 1.2: Documents and records
  • 2: Policies, procedures and supervision quiz
  • 2.1: Receipting
  • 2.2: Cheques
  • 2.3: Banking
  • 2.4: Reconciliation
  • 2.5: Administrative issues
  • 2.6: Supervision
  • 3: Fraud and Theft – minimisation strategies
  • 3.1: Internal
  • 3.2: External
  • 4: Manual Accounting
  • 4.1: Accounting terms quiz
  • 4.2: Recording process
  • 4.3: Balancing process
  • 5: Manual Trust Account reconciliation

The following course materials can be downloaded as a handy reference:

Please note you will need to complete this exercise in one sitting. Unfortunately you will not be able to save it and return later.

Question Title

* 1. Please provide the following details