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SJV Contractor Survey 2021
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1.
My responsibilities within the organization and as a contracted provider are clear and established in writing.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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2.
There is an effective mechanism for resolving conflict between the organization and contracted service providers including conflicts of interest.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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3.
As a contracted provider I receive information about the organization’s performance, meaning outcomes in consumer satisfaction.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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4.
The organization has an effective quality improvement process.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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5.
I participate in the organization’s quality improvement activities.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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6.
Outcome data is used to improve service delivery.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
7.
The organization’s services are well coordinated.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
8.
The organization facilitates timely and easy access for consumers.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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9.
Access to emergency and crisis intervention services for consumers is available 24x7.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
10.
The organization maintains good working relations with its contracted service providers.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
11.
The organization works in partnership with the community to improve services and advocate on the behalf of consumers.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
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12.
The organization adequately addresses liability issues regarding its contracted service providers.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
13.
The organization has informed me of its confidentiality policy and procedures.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
14.
The organization monitors and evaluates the quality of the services I provide.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
*
15.
Contracted providers are treated without favoritism by the organization.
(Required.)
Strongly Disagree
1 smiley
Disagree
2 smileys
Neutral
3 smileys
Agree
4 smileys
Strongly Agree
5 smileys
N/A
Current Progress,
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